Motorola Solutions — Delay in servicing of mobile

Address:Mumbai City, Maharashtra, 410209
Website:www.moto-care.com

I have submitted my moto x play in newtech service center, vashi, navi mumbai on 5th october 2016. My imei no. [protected], service no. Srine[protected] and customer complain code is c0023. They didn't receive some part of mobile yet so how is motorola service. I am harassing by motorola care, even i can't able to do daily work like bill payment, recharce, mobile banking and etc without phone. Even moto care had not informed me for delaying in servicing of mobile and they didn't give any backup phone to me if they take too much time.
Thanks
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The phone switches off automatically even though sufficient battery is there
This happens very often and then the phone does not restart automatically ..it has to be switched on again
This happens atleast twice day .Also the phone gets heated up when charged even for a short period of time
Sir i am purchase moto g4 plus Amazon in October 2016 . My mobile is discharge 4 hour and its very warm. Please solve my provelam and gI've suggestions.
In Mysore services is very worsted, properly not responding the customers And inspection charges will be not refund in this service centre ..
So pls contact the as soon as possible..
Hi Manish,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post

Thanks
Motorola Support.

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