Motorola Solutions — Moto e2

nikhil2anand

from Dabra, Madhya Pradesh

Address:

Muzaffarpur, Bihar, 462001

Hi this is nikhil anand, registered mail [protected]@gmail.com. when i receive calls, sometimes sound stops coming from the receiver and sound comes if i switch on the loudspeaker.

My phone is in warranty, i gave the phone to muzaffarpur service centre. they kept my phone from 22nd july to 16 august., but didn't solve my problem. i went to them and complained, they kept my phone for a day and promised that the issue has been solved but i am facing the problems again. also they misplaced the silver cover over the speaker and said that they will call me if they found that thing, but till now they have not called.

Nikhil
[protected]@gmail.com
Mob [protected]

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Nikhil,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.

nikhil2anand's [Complaint's author] reply, Aug 29, 2016

As I said above, my phone has receiver issues i.e. when I receive a call or in between calls the sound stops coming from the receiver. I can hear only when I switch on loudspeaker or plug in earphone.

I went to the service centre twice but the problem was not solved.

Now I feel helpless as the speaker issue still persists.

I think I have said enough about my problem. Hope this helps.