Motorola Solutions — Service centre fraud

Address:Gurgaon, Haryana, 122001
Website:..

I have bought moto g 2gen in july 2015. i was facing issue with slow battery charging after 11 months, further i have visited service centre at sahara mall in gurgaon, on 4 th july, after inspecting mobile they said about software issue and will be resolved in 2 days but they have taken 4 days. they return my phone on 9th july with 0 % charge. then i take it to home and try to charge but it take 6 hours to charge full, after charging i try to insert sim but no response for sim because they damaged my phone sim 1 slot repairing. later again i visited on 11th july for complaing the issue. but they said that i have bring in damage condition and repair with cost of 2850 rs.in a nut shell the service centre personel did fraud with me so that they can make money from me, without taking any responsibility for customer service. now i am totally depressed with this kind of fraud. i want resolution directly from company.
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I bought Moto G3 on February 2016 after 3 months i got problem in my loudspeaker, i gave it to B2X service centre, after 8 days i received my phone but it had so many problems
They broke the power button
Receiver sound is too low
Loudspeaker had noise
Completely scratched my phone to open the display it had gap between centre panel and display
I raised a complaint in customer care, they just called me and confirmed it but no response
Hi Dhilip,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.

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    Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
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