[Resolved] Motorola — Speaker not working in newly Purchased Moto X Play from Flipkart

Dhanasundari

Address:

639006

I purchased a Moto Xplay mobile through flipkart for my Sister, After 10 days when she started using the mobile she came to know that speaker was not working in the mobile. I tried to return back the mobile but since it was more than 10 days from purchase date they refused to get return. So i gave my mobile at Motorola service center (Cell Charm137, NSV TOWERS, PERUNDURAI ROAD, (NEAR ERODE COLLECTOR OFFICE, & NEAR SUDHA HOSPITAL)ERODE – 638011, Erode, TAMIL NADU)
Phone No : [protected] /[protected] at Erode for repair on 10th September, but till now i have not received my mobile.
SERVICE CENTRE WORK ORDER NO : ERD/MG/16/00047

I request you to take back that mobile and give me a new mobile or return back my money.

Flipkart Purchase details
Flipkart invoice number : chn_puzhal_[protected]
purchase date : 23.08.2016.
MODEL : MOTO X PLAY XT1562-16GB- BLACK

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Dec 11, 2016

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Motorola Mobility Customer Care's response Hi Dhanasundari,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post

Thanks
Motorola Support.