Motorola — Unsupportive behaviour of customer service they are cheating the customers

Address:

New Delhi, Delhi

Hi, I would like to bring this thing in your notice. service center placed in uttam nagar new delhi are doing the monopoly and they are cheating the customers. on wednesday 17th of Dec I went to the service center with my faulty moto g2. the phone was not getting on only white LED was blinking. when I handed over the phone they took it and told me with in one hour the will be repaired we have checked, but after two hour when i Asked for the phone they told me that the mother boared is falutly and it will take minimum 15 days. AND THEY TOLD ME WE DID NOT CHECKED THE DISPLAY AND YOU WILL BE RESPONSIBLE FOR THAT IF IT WILL B FAULTY. BUT WHEN I CHECKED THE DISPLAY SMARTLY I FOUND THAT. IT WAS NOT MY DISPLAY THERE WAS SOME SPECIFIC SCRETCHES ON THE RIGH SIDE OF THE DISPLAY AND SCREEN GAURED WAS REMOVED AND PASTED AGAIN. I told them about this to them firstly they refuese and later on they said we checked and display is ok. kindly intervene in the issue . IT IS MY THIRD PHONE FROM MOTOROLA and I am really disappointed with these guys . they are cheating the moto customers. I will definately take the help of consumer court and share the feedback of AFTERSALE SERVICE OF MOTOROLA. -- addof service center: Om communications OMC WZ-246, B-1, F/F, OPP METRO PILLR NO -658, BEHIND SAMSUNG SHOW ROOM, UTTAMNAGAR – 110059, LANDMARK( UTTAM NAGAR METRO STATION EAST) BEHIND SAMSUNG SHOW ROOM 110059 krishanpaliwal, Akash paliwal [protected] / [protected] [protected]@gmail.com //br Ajay [protected]