M/s Datawind — battery discharing very quickly, and system hangedup very frequently

Address:

Visakhapatnam, Andhra Pradesh

I purchased the ubislate7c+ from star cj. after two months the charging point did not work, for which i given the tablet to an authorised service center M/s RITE SOLUTION at tirunelveli, in tamilnadu. The service center returned another tablet after one and half month.. The new system battery is discharging very quickly and the major defect is it is hanging very frequently whenin use. when i reported the same to the service center m/s RITE SOULTION he opened the tablet backside cover and by sorting the battery two end cleared the problem and told when the problem comes do it accordingly, it cannot be repaired. I asked him to give me a certificate of replacement as he had replaced my tablet with another tablet of different IME number but he refused to give that, presently the tablet is in warranty but it is not in condition o[censored]se because every after 30 minutes o[censored]se it needs the same procedure to be followed as the service center had done. the charger he had given is also not working, but he company is not responding as the service center told there is no problem. presently I have transferred to Visakahpatnam. request to take necessary action and all product of datawind may be checked before selling for its reliability and all its operation. Thanking you RATIKRUSHNA SAMANTARAY, FMU, c/o FMO, Naval Dockyard, Visakhapatnam-530014 Ph-[protected] email-rati.[protected]@gmail.com