[Resolved]  M/s Travel Raga Holidays (P) Ltd. New Delhi — Non refund of Balance Booking Amount .

Address:

New Delhi, Delhi

I had booked a 6 days-5 Nights holiday Package (9th September 2014 to 14th September 2014) for Kashmir through M/S Travel raga Holidays (P) Ltd for rs 22, 800.00 & I had paid full amount to them. Unfortunately due to recent natural disaster/flood in Kashmir, the tour was cancelled by them.After my follow up they refunded me Rs 20, 800.00 & deducted Rs 2000.00. I sent them several mails asking why they have deducted Rs 2000.00 & requesting them to pay back my Rs 2000.00 but till date there is no communication from them. It would not be out of place to mention here that M/s Booking Khazana has refunded me 100% amount of cancelled Flight Tickets of the same Package. My balance booking amount of rs 2000.00 should be refunded to me.