Msgclub — Poor service /poor customer support - fraud service

Address:Indore, Madhya Pradesh, 452001
Website:www.msgclub.net

this is rajesh verma, an account holder with msgclub
they had good sms service but as the client base increaded
the service became so poor,
the panel shows the sms is delivered, but actually does not
ist always shows sms is pending and take a long time,
ometime more than couple of days or may be a week
my client were so fed up with their service

they have customer care executive
shweta[protected]
mayuri[protected]
tanvi[protected]

they call the customer and pitch them for the best service
and when u bought that then we came to know that 50 % of the sms are still undelivered, we were still fine with it
but then the sms panel, which was very easy and user friendly
they changed it by saying the technical issues
and now it became so hard for my customers to understand the same
and most of them switched to other vendors

they will call u to ask "sir, do u like the new panel"
and they dont want to hear "no"
i[censored] would say so that means u are abig harm for them
they would start using the hard language for you

i have no idea, but i would suggest, do not fall prey to them
do not make a purchase of any sms service from them

they are fraud
their bank accounts get changed in every 2 months (no reason why?)
and i am going to file a complaint
and i am seeking a person who has the same issue
o that we could process further
they are as same as hspsms
+1 photos
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    Contact Information

    Indore, Madhya Pradesh
    Madhya Pradesh
    India
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