[Resolved]  Msrtc — Improper service & Irresponsible behaviour

Address:

Mumbai City, Maharashtra

Hi, I had booked a ticket of ST which leaves from BORIVALI NANCY COLONY to SWARGATE of 5:15AM in the morning on 17th of February 2014. My boarding point was Vile-Parle(SAI BABA MANDIR). I reached the stop at around 5.20AM and waiting for the bus. As it leaves from borivali at 5.15AM so it reach at vile parle around 5.45AM. But the bus did not come. I was waiting there till 7.00 AM. And few more passenger also was waiting for the same bus as they had also booked ticket for the same bus. We were there till 7.00AM. We also called at BORIVALI bus stop and they informed that bus left at usual time. But as we were standing at the stop we did not see any bus coming over there. The bus did not come to the stop and have taken some another route. I want to enquire about the bus that which route it has taken and how they can go without taking their passengers and who sat on the seats which we have booked. And why it did not come on the stop. We have to go to the office early in the morning thats why we book ticket and still the bus has left without taking their passenger. It is very irresponsible behaviour and could not be bearable. Please do further enquiry about the issue.