Msrtc — Shivneri service

Address:

Thane, Maharashtra

I had booked for shiverni bus on 2 may 2014 from pune chandni chowk to thane vandana, the bus was supposed to leave swagate bus stop at 8.30 pm & reach chandanichowk by 8.45, but inspite of waiting till 10 pm at very isolated spot where there was no attendant, or any lights on the bus stop the bus did not reach, i repeated tried calling swagate bus stop but inspite of constanting calling no one bothered to pick the phone. No sms was send by the authority. Finally one shivneri bus arrived at 10.15, however the bus driver informed us that they have merged three buses together as there was no booking [ 8-30/9-00/9.30] &; finally 10-pm bus, this reflects highly wrong attitudeof state transport services, the very purpose of prior resevertion gets defeated. . This same incident has repeated earlier on many occasions, kindly take serious note of this, revert back your follow up to me urgently.