[Resolved] Mswipe Technologies — MSwipe machine is not received.

sreejiss

Address:

Ernakulam, Kerala, 682030

Hi Team,

I am an insurance adviser and i have applied for an MSwipe device on 18th Nov 2016. It was told that i will be provided with the device within 10 working days. I tried to contact with Mr. Jiphesh, to whom i have provided with all the required document and an initial payment of Rs 3000. He says that the device is getting delayed from Bangalore team. I am unable to understand where are we getting delayed & does this take such a long time to configure a device on customer details. still Now I haven't receive the device and I am totally upset. Can I have an update please.

I was not provided with an application number. I have given my mobile no as
[protected]/[protected].

Please help me to get the device delivered to me asap.

Regards,

Sreeji S S
[protected]/[protected]

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May 12, 2017

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2016

Mswipe Technologies Customer Care's response Hi Sir / Madam,

We are sorry for the inconvenience caused to you.

Your issue has already been highlighted to relevant department, we are working on the same & will ensure the same will resolved as soon as possible.

Dec 08, 2016

Updated by sreejiss Thanks for the responds, Seriously I am not happy with your service, I tried to call your marketing executive and he inform the item will deliver yesterday but still now I haven't get any update from your end, after that no call and no follow up from your end. In such case if I took this provide I am not sure how much support I will get from your end.

Can you please let me know when I get the product. this is not a good customer service. I am not expect these type customer service from your end.