Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Mtnl no[protected] dead since 20th November 2022
complaint no 1230...

Dear Sir/Madam,

Please remove the mtnl pole which is in front of our house D-3/43, Vashist Park, D Block, Gali No 3, Vashist Park, New Delhi -110046. This is causing a lot of problems in our society. There is no active MTNL connection on this pole. So kindly remove pole as soon as possible.

Kindly find the attached photo below...

I had surrendered my Landline as well as Internet connection on 14/10/2022
by submitting the instruments along with application to Mayur Vihar Phase 3
office and then get it disconnected from Mayur Vihar Phase I exchange.
On 2/11/22 submitted application(along with cancelled cheque etc.) at Laxmi Nagar Telephone Exchange . But unfortunately they are not responding
despite of many telephone calls to this office....

Telephone instrument have been surrendered and balance due payment has also been cleared along with request letter for refund of security deposit against telephone no 25775384 on 26.06.2023. Mtnl reference no. 798 has also been provided by mtnl executive for any communication & refund. But still we are following up for the refund. Kindly check and do the needful as all the details have been provided at the centre....

Pravin kale
land line no. 25424064
CA no. [protected]
sir
I received bill for december 2 023 of rs. 330/- very high . something is wrong . because I USE HARDLY LANDLINE . please check the meter .
regards
pravin kale
mob. no. [protected]
[protected]@gmail.com...

I had surrendered my above mentioned landline number on 10/12/2021 and all dues already paid and i was told by the office of the deppty General Manager Finance Office at Laxmi Nagar near Radhu lace, East Delhi-110092 that my refund will reach to me through Banker Cheque anytime within 02/two months from Feb 2022 as all documents were submitted for refund related to cancel cheque for refund as required by office at Laxminagar. But till date...

I had submitted an application late in 2020 to terminate my land line 28402296 and to refund the deposit I paid. Its been over 3 years and despite sending several reminders, I have yet to receive any reply...

I had complaint abt my dead telephone on 2 Jan/24.
It is still dead.
Previous complaint:

Telephone Complaints

Telephone no: 26122048
Docket No: 97
Register Date: 1/2/2024 0:0:1...

We have surrendered, our telephone no. 25637907 C.A. No. [protected] five months back, but we have not received INR 3000/- refund against security deposit paid at the time of connection.

Request you to do the needful at the earliest....

Dear Sir/Mandam
Landline number[protected]

I hope this letter finds you well. I am writing to bring to your attention the ongoing issue regarding the landline service with the number 25901278, which has been inactive for the past 1.5 years.Despite numerous complaints lodged with your customer service, the issues with the landline service have not been adequately addressed or resolved. This prolonged inactivity and the...

MTNL No[protected] got deactivated on 29th Sep, 23
[protected] got deactivated on on 9th oct, 23

we had sumbitted modem & all otehr accesories & last bill payment was also done.
But till now our security deposite of both the numbers are not refunded...

Once again docket no issued last week for Tel no 23851836 has been attended to as per the voice call from MTNL today. Looks like instrument faults are now repaired through online phone services. Also the call suggest that if not satisfied with the service to file new complaint and take new docket no.
Will this issue be settled or better to surrender the MTNL line, because even escalating the to ED level is of no use as I doubt whether...

Filed online complaint and received docket no. Without any one attending to the complaint docket disappears and voice call is received on mobile that fault is rectified and if not submit new complaint and new docket no. This is reoccurring since last two months. Even escalating complaint to second level is of no use. Seems every member of staff is CEO level with no one to supervise from top. SORRY STATE OF AFFAIRS.
Looks like best...

Have raised refund request of my security deposit with MTNL 4 times. Received no response. The memo num is[protected] and amount pending is 2285/-

Have also visited MTNL chembur office multiple times. Why is my amount kept pending.

Rekha Nair
D 501, 26, harsh, tilaknagar, chembur
Mumbai 400089
[protected]...

Looks like the only system working in MTNL is issuing docket no for service complaint and than quickly removing the same from the system. Last month docket number 5929 is no longer there and now new one 3846 is given today. This one also is not traceable on the tracking system even though you have promptly sent SMS from MTNLSE. The same was also received earlier for docket no 5929 and disappeared with out the complaint being attended. Keep...

Submitted disconnection of landline request in Dec 2022 for No.[protected] along with instrument to nearest MTNL office. Refund not received for a year....

Date: 20.10.2023

Dear Sir/Madam,
I had surrendered my landline number 22821079, CA no. [protected] on[protected] at G.T. Road Shahdara and all dues already paid and i was told by the Finance Officer at Laxmi Nagar near Radhu place, East Delhi-110092 that my refund will reach to me by post through Banker Cheque anytime within next 2-3 months. But till date no refund came to me in any form.

You are requested...

Pls remove old MTNL pole from front of my house. This is causing unnecessary problems...

Dear Sirs,
Our following telephone numbers are non-functional since a fortnight
and we had launched following complaints and also escalated the same but nothing has been done so far.
Being in service industry it hampers our day to day activities and business.

Tel No Doc No.
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]br...

There is a MTNl phone pole in front of our house which is causing a lot of issues, we are facing the below problems due to that: -

1. Fire threatening because of clutter of cables on this pole which is used by local cable and broadband operators
2. Theft issue as this is used by thieves to reach to the balconies
3. On the name of fixing wifi anyone comes with ladder and can have access to balcony, which can be...