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MTNL Customer Care

MTNL

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Phone:+91 11 2431 0212
 +91 11 2432 0051
Mobile:+91 11 2332 7225
 

MTNL Complaints & Reviews

MTNL - No new connections in your area.

User
 Manish Patiyal on Nov 20, 2014
Hello Sir/Madam, I am Manish Patiyal. I have registered a new connection with MTNL for wifi broadband just about a week ago. She told me our executive came at your home for registration and other formalities, but no one is coming. I called customer care again and asked about that then they replied me "No new connections in your area" right now, so we did not get it to you. I told her that if your company MTNL not going for a new connection, then how anyone expect for a new connection or any other service of MTNL. Please help me. In my area, there are many MTNL landline connections, then how...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

MTNL - Incorrect Billing

User
 shankareena on Nov 11, 2014
I got my internet connection through MTNL Broadband services when i used to live in G.T.B Enclave Delhi-110093. Now after I shifted to Kamal Vihar, Kamalpur, Burari, Delhi- 110084 i.e. in jan 2014 did put in a request to get the connection shifted as well and it was shifted in jan 2014 but only landline was functional, no one came in to setup the broadband connection.Went to the MTNL office in Burari and they informed by MTNL that it was not possible to setup internet connection but will try and do something. Till now there no one came in to check for the internet connection moreover my phone...
Complaint comments Read comments [1] Complaint category Broadband

MTNL - internet connection plan change-postpaid to prepaid

User
 shivachem on Oct 30, 2014
I, Kishan Kumar, residing in Delhi, having Internet plan of Rs. 699/- against land line no. 27382157, CA no. 2043146675. Three months before I made request for change of our net plan from post paid to prepaid. I called several times on 1504 and other numbers also for doing so but nothing worked out. It was told that one complaint is pending against our number that is the reason they are unable to accept our request. I visited MTNL office in Gulabi Bagh and there met with Mr. Rajender who assured me that he will solve my problem but till now it has not been resolved. Further, I wish to inform...
Complaint comments Read comments Complaint category Telecommunications

MTNL - Line is dead

User
 jaylaxme on Oct 14, 2014
Hi, We are the subscriber for Landline number 26331165 in Andheri(W) Mumbai; for more then 15 years. My phone line was suspended due to my mother being away to relatives place. My line is not being reinstated, my mother, age 74 visited MTNL twice to make sure all the bills are paid. Now they are saying the transfer the phone to her name first to make an inquire. This is because the phone is in my Dad's name and he cannot travel. This is how old people are harassed by MTNL staff at their office nr. MHADA. I request you to reinstate the line and warn/train your office staff regarding proper code of...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

MTNL - Dead phone and bill reading wrongly calculated

User
 ANOKHI on Oct 9, 2014
Dear Sir,
I am a MTNL Landine Ph. No. 28567687 user from the begining MTNL department every month charged the calls reading 100 to 788 calls per month. As per subscription Rs. 870/- for Broadband & 100 calls free. But till today nobody makes call from this no. MTNL every month charged above 100 calls from this no. Since last month my above mentioned Phone no is Dead, several times make complaint but till today no action is taken about this matter.
Please take some action to stop the practice of unnecessary bills otherwise i will go to the consumer court for stop this procedure.
Complaint comments Read comments Complaint category Landline & Home Phone Provider

MTNL - Dead Landline Phone

User
 Kabir Mohan on Oct 6, 2014
My landline telephone no. 22621386 has been dead since 01 July 2014 and I first complained on 16 July but till date nothing has happened and my phone is still dead below is the complain details Status-Telephone Telephone No: 22621386 Docket No: 104 Complaint date : 7/16/2014 9:6:1 Exchange : MV3 Complaint Type : NO DIAL TONE PENDING AT : Outdoor This complain was since deleted from your site without any action being taken I then lodged another complain with the following details My landline telephone no. 22621386 has been dead since 01 July 2014 and I complained on 16 July but till...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

MTNL - Urgent: Service unavailbale

User
 Nitant neend on Sep 28, 2014
Dear Sir/ Madam, I am MTNL customer and facing problem in internet connectivity from almost a week. Internet service is unavailable at (+) 91 11 21126342463. I would request you to look at this matter and please resolve this problem asap. Regrads, Rajnish...
Complaint comments Read comments Complaint category Broadband

MTNL - 27041151 is not working since last 15 days

User
 HELPLAB on Sep 25, 2014
Sir, We would like to inform that above mentioned Telephone Nos. 27041151 connection holding by company at HelpLab Healthcare Pvt. Ltd. Office No 5, Khasra No. 1122, Rithala, New Delhi-85. Sir, above mentioned number is not working within a last 10-15 days and also without line frequently monthly for 10 days. We have lodged many time complaint to your Sector-3 office, which complain number 513 dtd 11.09.14 repeatedly complain no 1296 dtd: 15.09.14. But no any response from side. Sir, our company deals in Healthcare and we are facing too much difficulties. Hope you sincerely look into our...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

MTNL - Telephone no 01126564275 and internet with it

User
 Ashok Kumar Kaushik 1947 on Sep 24, 2014
My telephone and internet was kept in safe custody till 9th Sept. I requested it to be reconnected, but it has not happened till today24-9-2014. I have complained to all the senior and junior officers personally and by phone but no result. I would request that it is attended to urgently as I am a senior citizen and a Doctor. Ashok Kumar Kaushik...
Complaint comments Read comments Complaint category Doctors

MTNL - unstable adsl and landline phone problem

User
 DEEPAK SURYAVANSHI on Sep 23, 2014
Internet connection not working against Phone No.22773651 last 15 days Dear Sir, My broadband connection against Phone No.22773651 is not working last 10 days. Every day I am giving a complaint through net and calling several times TO MAYUR VIHAR PHASE-2 office, but any one is not attending the complaints till today. It is connecting, but not working properly and can't open any site, every time the internet & ADSL lights are coming and going. Light is not stable, so could not doing anything. Kindly instruct somebody to come and properly attend the complaint. Every day I am getting new complaint...
Complaint comments Read comments Complaint category Desktop Computers

MTNL - Mischievous Employee Messing with My connection

User
 REAL_DEALS_h on Sep 21, 2014
28845067 This is to note that a mischevous employee at the company called MTNL has been messing around with the net. Cutting me off (ON Purpose) every 2 sec. Earlier, "Google" would be redirected to "Google Chrome Download" Pls Check Mr. MTNL Ceo...
Complaint comments Read comments Complaint category Broadband

MTNL - net not speed

User
 mtnlpay on Sep 18, 2014
sir, I manoj kumar dhakad phone no - 25090061 hai sir mere no. par 3 din se net bahot hi kam Aa rahi hai kafi paresani ho rahi hai koi kaam nahi ho pa raha hai plz. sir thik karwane ki kripa kre Add.- --- qtr. no. 416 type -2 SPG complex sector -8 Dwarka new delhi - 77 mobile no. 9868667143...
Complaint comments Read comments Complaint category Police

MTNL - MTNL - Most tiring and negligent lines of phones

User
 Dr Sunil Kumar on Sep 14, 2014
Even after repeated complaints. Complaint number 986/3.9.14
There has been no action. The phone and broadband both are not working.
Only reason I have been paying MTNL regular bills is that it gives me an address proof, otherwise
I would have kicked this connection off with in 2-3 months of installation MTNL is working as if its still 17th century.
Just hope that this PSU is sold off at the earliest to some reliable group.
Thanks
Dr Jasmeet Sidhu
Phone number 22571932
Delhi, Dilshad Garden...
Complaint comments Read comments Complaint category Internet Services

MTNL - slow net and internet is not coming and going frequentely...since last 5months

User
 pranav praveer on Sep 9, 2014
I took brodeband internet from mtnl and its plan is of 1 mbps...but it never happen the net speed shows never more then 250 kbps. and the internet connection hardly stay for a minute...i m doing regular complains against them but the problem isnt solved..till now. the line man is also said we cant do anything and we cant provide fast net...my no is 01127821018, in sec 28 rohini . its looks like the mtnl people making fool out of their service providers for whole month. and and the end of the month they charge 1000 rs as well....
Complaint comments Read comments Complaint category Broadband

MTNL - Intermittent Net Connection

User
 Roshan Barua on Sep 4, 2014
Its been around 15 days since my ADSL light keeps on flickering, and my net connection dies every 10 seconds.It seems like a boon if there is ne connection available to me.I have complained to about 6 different mtnl complaint numbers, and yet no one has come forth with any solution.The engineer who once visited my place to fix it had no solution yet.Im literally paying MTNL for free.Please resolve this issue immediately.Or else my hand would be forced to lodge a case at the consumer court....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

MTNL - Telephone not working

User
 Baldev Singh on Sep 2, 2014
Hi sir

I m from rohini sector-16 my phone no-27291327 is not working last 2 weeks. I have done many complaints but still it is not working . Sometimes your complaint no 27292198 is disconnectd during registring complaint. I have done online complaint also but today it shoes no pending complaints but my pone is still not working . I m also using broadband on this no. Pls do somthing .

Thanks

Baldev singh...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

MTNL - Fault in line in every fortnight

User
 nkgola on Aug 19, 2014
M holding mtnl landlines and broadband connection wide no. 01127049911 on my name Narender Kumar in every 10 days or fortnight line used to be faulty both service has stopped. I used to do make complaint by phone or online but nobody take any interest on the Complaint....
Complaint comments Read comments Complaint category Internet Services

MTNL - Telephone No. 27043777 & 27043666

User
 Delhi Laminators Pvt. Ltd. on Aug 19, 2014
Sir,

We would like to inform that above mentioned Telephone Nos. alongwith Internet connection holding by company at Delhi Laminators Pvt. Ltd. KH 903, Nala Raod, Rithala Indl. Area, Rithala, New Delhi-85. Sir, above mentioned nos. non working within a last 3-4 month. We are many complaint lodging to your office. But no any response from side.
Sir, our company is manufacturing unit, we very deficulty in your services. We not delay your payment why you do not give better serives. If you are not maintaining our telephone Nos. which we request you to please cut the same connection...
Complaint comments Read comments Complaint category Broadband

MTNL - Internet speed and wifi range is very poor

User
 Aman Varshney on Aug 6, 2014
Dear Sir,

I am Aman stays at Rohini zone sector-1, my telephone no. Is "27517598", and using Internet Facility also with the tariff plan- "TriB-UL-599'. And now not getting the speed of my plan which is as per plan provided by MTNL

Requesting to you to solve my problem as soon as possible by sending the technicians at my home.

Thanking You
Yours Truly...
Complaint comments Read comments Complaint category Home & Garden

MTNL - slow speed of internet

User
 VIKAS KUMAR JAIN on Jul 31, 2014
sir, i have a land line mtnl phone no. is 22755333 i have a 1 mb/s plan on this no. and the downloading speed should be minimum 105 kb/s but i am reciving only half speed as per the plan the downloading speed is 52 kb/s running. please solve this problem as soon as possible....
Complaint comments Read comments Complaint category Business & Finances

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