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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 47

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A
arti gawde
from Mumbai, Maharashtra
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zero network in my area

Address:Mumbai City, Maharashtra, 400081

Respected sir, i have been using mtnl mobile service for about 10years, this has never happened before. But in 2018 from the start of this year, i started getting zero network on my cellphone. I made a complaint around june but your irresponsible staff didn't attend my call.
We have 2 mtnl service based phones in my house. Both get the same problem. So does our neighbour who also has the same problem.
Kindly get on this problem...
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H
hskanwer
from Noida, Uttar Pradesh
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phone always shows switched off when someone call

Address:New Delhi, Delhi, 110037

Sins the last two year my mtnl delhi phone can not received call nor make call.[protected].

Another data card number not working for the last two years. [protected]
Despite network, inside home, calls can be made from outside the home. Data card operated inside home as it is usb port based.
Complaints also made to mane delphi throughcostomer care....
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M
Murad Budhwani
from Mumbai, Maharashtra
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refund of deposit upon discontinuation - 022 26248688

Address:Mumbai City, Maharashtra

I have raised multiple complaints for faulty services to which mtnl does not pay any attention. Finally have to submit request for discontinuation. Unfortunately i was changed for services for all the period wherein the services were unavailable / interrupted.

I have submitted request for discontinuation of telephone connection no. 26248688 on 05th oct 2018. Although i have been given verbal confirmation of refund process at...
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R
Roshni Umratkar
from Mumbai, Maharashtra
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mtnl-landline phone is dead

Mtnl — landline phone is dead
My phone is dead from 08.10.2018 i have complaints many times but there is no service from the mtnl dept. Today is 26.12.2018 nothing done till now. I am very sorry to say that your service is very very poor and your workers are very ir-responsible and we are suffered from last 2 months,, we are not contact from any body.
I am very grateful to you if it is solved today....
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R
Rajendra Chadha
from Bengaluru, Karnataka
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cable broken

Address:New Delhi, Delhi, 110048

My mtnl landline number 29233711 cable broken from pole since last 3 months. I had made complaint on mtnl mobile application more than 10 times in these last 3 months. But till date no result. Really annoyed. I have received sms if you are not satisfied than call at[protected] to mr. Vk gupta. I many times called at this number, but this number always busy or no reply. I am paying my bills on time. But getting no response from mtnl....
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P
Paterasp
from Mumbai, Maharashtra
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wrong connection of landline

Address:Mumbai City, Maharashtra, 400005

Recently my tel. No. 22830894 went dead for 2 days. After lodging a complaint the phone is working but whenever i anyone dials my number it connects to tel. No.22822703. It, therefore, appears that our two telephone lines have been inter-changed. Kindly look into this problem and rectify it as soon as possible. Kindly intimate after the rectification process has been completed.

Thank you...
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A
AnilChand@123
from Hyderabad, Telangana
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my phone has been locked

Address:110019

Actually i live in dehli ncr... Yesterday night my son are too small so play games in my phone and suddenly he locked my phone...
And my phone & sim are looked

Please... Provide me with the puk number at the earliest as i have been unable to use my cell phone for last 2 night...

In my phone very important for me...

Please please please please please please please please please please please...
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M
Meena Zatakia
from Mumbai, Maharashtra
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too much of my bill amount

Address:Mumbai City, Maharashtra, 400092

Every month i get a landline bil of rs. 779 this month i have got a bill of rs.894. M really disappointed bcz i dnt use landline for outgoing calls and my internet of mtnl works worst. I have not received any response from any of the mtnl workers. Kindly provide me complete detailed bill according to my issue. I wont b paying this bill unless m satisfied. I hope to get revert soon....
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S
sanchal09
from Gurgaon, Haryana
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security amount not being refunded

Address:110091
Website:MTNL

We have discontinued the mtnl landline services in june and we were being told that the security money will be refunded to us by speed post within a month of our surrender of the connection but its been 6 months now and we have not yet received the per said amount yet.

Landline number[protected]
Locality - mayur vihar phase -1, east delhi
Ca number - [protected]

We have already dropped emails to...
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R
Reetul
from New Delhi, Delhi
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surrender of broadband # 27638861

Address:New Delhi, Delhi, 110033

A surrender application for the broadband connection at 27638861 with ca # 27638861 was submitted on 24th nov 2018. Modem, adapter and splitter was promptly submitted to jahangir puri mtnl office with a receipt duly received; however my broadband is still active as i have confirmed by dialling 1500.

I saw a new bill generated on 8th december.

Recieving attached...
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Address:410206

Dear Sirs,

I purchased MTNL SIM [protected] and using since 26.9.2006 by submitting proper documents, being an Advocate. Further, in addition to the above SIM, I had some other MTNL SIMs [protected]; [protected]; [protected] and also Land line 27483040 is being used since 13.10.2003 with Broad Band facility. However, the MTNL authorities are often allotting one of my SIM [protected] to somebody which is causing great inconvenience...
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Address:Mumbai City, Maharashtra
Website:mtnl

My landline number and broadband has stopped working since 29th november till date. Umpteen no. Of complaints have fallen to deaf ears. I am a physically handicapped person and make all utility bill paymens online and this being the first week of the month all my bills are pending. Please resolve the problem as soon as possible. My service provider is magathane telephone exchange....
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R
R.K.Saxena
from Delhi, Delhi
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online payment bills ignored.

Address:New Delhi, Delhi, 110064

I am in possession of dolphin postpaid sim card bearing no. [protected].
I have paid uptodate bills through paytm. As per history sheet following payments already made have not been accounted for:
644235 dcgb[protected] cash 61.000 07/05/2018 easy bill 0 0
925177 dcgb[protected] cash 148.000 07/30/2018 easy bill
Out of current bill for rs. 501.00, rs 209 have been already made and balance of rs.292 has been...
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I
ICL MonAmi
from Mumbai, Maharashtra
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broadband line not working no.17831150

Address:400703

With reference to above, we would like to inform that in spite of our repeated online complaint for non working of broadband connection, no lineman from mtnl bothered to visit our place. Moreover we get reply via sms that your complaint is resolved without resolving or finding fault of what is wrong in our connection.

We as a school have taken this connection for educating our students for digital education via internet and...
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P
Pihu1
from Mira-Bhayandar, Maharashtra
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need — call details

Address:Thane, Maharashtra, 401107

Hi team
Is it possible to get call details both out going and incoming calls for 3 months (September/october and november).in my email id.
Is it possible to get call details, every month in my email id
Will i be charged for getting call details.
Kindly, help me.. As i really need some help from you people... Will be very thankfull if i get 3 month call details...
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A
Amit Remje
from Mumbai, Maharashtra
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very bad & poor service

Address:Mumbai City, Maharashtra, 400002
Website:mtnl

Please check continually from friday i am following on my broadband modem dsl & internet link is fluctuating after every 15 min & link get loss also when it works i am getting speed 6 mbps, 3 mbps, 9.45 mbps as my plane is upto 12mbps

So i raise complain with 1504 i receive docket no 2031

Buy since morning no one has attend my case & when i check with 1504 they told your docket id 2031 is close so again i had...
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N
Nikhil Shah Sanjay
from Mumbai, Maharashtra
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automatic activation of services not subscribed for

Address:Mumbai City, Maharashtra, 400037

Regularly i am getting smses from mntl whereby gold or silver service of ocsbox and even for wallpaper services are getting activated. I am attaching the screenshot for the messages received.

I never opted for these services. These are getting automatically activated. For these services amounts in the range of Rs. 7-10 are charged in an unauthorised manner from my account. Can you please look into this matter to stop all illegal...
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C
ckants127
from Noida, Uttar Pradesh
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value added service (vas)

Address:New Delhi, Delhi, 110019
Website:mtnldelhi.in/mobile/valueadded.htm

My name is Chander kant my & mobile no. is [protected]. I am suffering from funbazar [protected]@5 service. I did not activate this service. And they charged 5 r's every six day, s. I am suffering it for 2 month and mtnl deducted my lots of rupees. Many times i call at customer care but they people did not do anything and many time they cut my call. I send msg (Stop) to 155223 but could not get any reply . I am in trouble please help me. My mobile...
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D
Deepak Ansuia Prasad Bhardwaj
from Noida, Uttar Pradesh
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disconnection of services

Address:New Delhi, Delhi, 110062

Sir i am very deeply dissatisfied by the services provided by mtnl
Our internet works only for few hours and then stops suddenly
We have tried changing the box but still
The problem is there
I have tried calling them 25 times
But they are not picking up
They have disconnected our net and phone but we have paid all bills
Their wires are also open and it gets carbon deposited on it after a...
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S
Shilpa Naik
from Mumbai, Maharashtra
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regarding deduction of rs. 10 for ocs payment.

Address:Mumbai City, Maharashtra, 400091
Website:www.mtnl.net.in

I have not opted for any of ocs service. But i have been debited 10/- rs. For it. I am continuously receving updates which are unwanted. I am fed up of the continuous updates which are if no use to me. I hope that i get my complaint resolved. My mobile number is [protected]. Or else i have to take legal action against the mtnl, advocate shilpa chandrashekhar naik....
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