Claimed

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
Resolved
930
Unresolved
1975
Quick Links
Statistics
Share
Contacts

File a complaint to Mahanagar Telephone Nigam [MTNL]

Having problems with Mahanagar Telephone Nigam [MTNL]?

File a complaint and get it resolved by Mahanagar Telephone Nigam [MTNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 54

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pratibha Kalyankar
from Mumbai, Maharashtra
Report
Copy

mtnl landline not yet shift.

Address:400078

Date 06/12/17 filed application for telephone shifting in chandivali exchange we shifted to chandivali to kanjurmarg on a rented premises mtnl lineman not came till date case i went mtnl exchangechandivali for filed application for shifting to new premises dated 06/12/2017. They have issued workorder to powai exchange assuring that phone and connection will be done either today or tommorow but it has not yet been done i made 10 calls today...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
B.K. Sangwan
from Lucknow, Uttar Pradesh
Report
Copy

transaction fraud

Address:New Delhi, Delhi

I made payment of rs.211 towards bill no.[protected] a/c no.[protected]Mobile no.[protected]) through net banking vide transaction no. Igacdnqpj5 on 07/10/2017 and again vide transaction no. Igacexybc9 on 16/10/2017 as the bill was still being shown as pending. The extra payment has not been refunded to my bank account nor it has been adjusted. My complaint reference is 971884. There is no response from mtnl....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HMKV
from Mumbai, Maharashtra
Report
Copy

poor service and connection

Address:Mumbai City, Maharashtra, 400049
Website:Mtnlmumbai.net.im

I have an mtnl broadband and perhaps that is the biggest mistake i made.
I had heard govt offices / officers have become more responsible, but my experience is things have gone from bad to worse.
I have at least a dozen docket numbers but nobody attends to the snail broadband speed.
It seems i will have option but to shift to a private service provider
So much for digital india. Entire mtnl should hang its head...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Ushamukeshgupta
from Delhi, Delhi
Report
Copy

disconnection of mtnl landline and broadband.

Address:New Delhi, Delhi, 110007

To,
Agm commercial,
Mtnl,
New delhi.

Sub: disconnection of mtnl land line and broadband.
Ref: telephone no.: [protected], ca no.: [protected].

Dated: november 30, 2017

Dear sir/ma'am,

This is with reference to the telephone no. And internet connection held with you, as mentioned above i would request you to please discontinue the same connection with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anant1985
from Delhi, Delhi
Report
Copy

phone not working

Address:New Delhi, Delhi, 110006

I am complaninig many times on complaint no. But not responce. My telephone no. 23935848.23831501. Many times but not responce line man come and not thier work properly. He ask me to give chai pani. But i refuse. I ask many time to change my telephone no.in other dp but they can not do. After complain a telephone come from mtnl your complaint resolve or not. I many time ask my complaint not resolve. Thanks and regards anant jain...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
R .D Makheeja
from Delhi, Delhi
Report
Copy

surrender of instruments

By speed post
25th november, 2017
The commercial officer,
Mtnl, janakpuri,
New delhi.

Sub: surrender of telephone no. 25512752 – ca no. [protected].

Dear sir,

By my letter dated 24th november, 2017 i had made an application for disconnection of telephone no. 25512752, ca no. [protected] and had also sent the telephone instrument issued to me by the mtnl. However,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vishnu Dutt Sharma [email protected]
from Delhi, Delhi
Report
Copy

deactivated funbazaar glamour@5 service

My name is vishnu dutt sharma my mobile no.[protected]. I am suffering from funbazar [protected]@5 service. I did not activate this service. Company activated forcely. And they charged 5 r's beetveen every three day, s. I am suffering it for 4 month and mtnl deducted my lots of rupees. Many times i call at customer care but they people did not do anything and many time they cut my call. I send msg (Stop) to 155223 but could not get any reply mag....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sisodia_sanjay
from Hyderabad, Telangana
Report
Copy

mtnl broadband - tel no 23019416

Address:Mumbai City, Maharashtra, 400008

This has reference to above telephone number at our address a 1802, 18th floor, orchid towers, belasis road, mumbai central, mumbai - 400008.

I would like to complaint about the broadband not working since 4th november' 2017 and since then i have complaint twice with docket numbr 9094 earlier which came to me as resolved by sms and i was surprised as to how can mtnl send such a sms without resoliving the issue as our internet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
daithankar
from Mumbai, Maharashtra
Report
Copy

work order 2416 for change of plan mumbai landline number 29276436

Address:400063

To general manager, mtnl

I have requested for change of tariff plan of my landline number 29276436 on 1500 helpline. Ca number [protected]

Current plan was "only incoming 179 :which was requested to change to"plan 180"

This has not yet done though i was promised that change will be effected in 48 hrs. I am still not able to do outgoing calls.

Workorder number is 2416

Request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RPal1
from Noida, Uttar Pradesh
Report
Copy

broadband complaint for no...26021097

Address:110019

My broadband connection on my land line mtnl phone no. 26021097 with consumer no.[protected] is not working,
Several complaints lodged for frequent
Disruption or fault but in vein.
Further it is requested to review the connection and deliver uninterrupted service.
Connection is in my name since last 34 years... Rajeev pal.. Landline phone:
011_ 26021097
Address:36/970, dda flats, kalkaji, new delhi_110019.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudhirsingh20052006
from Noida, Uttar Pradesh
Report
Copy

broadband is not working from sep

Address:New Delhi, Delhi, 110044

Hello sir,

My telephone number is 26668816 and my complaint number is 120. Please disconnect my connection if you are not providing good services to consumer.

From last six month i'm facing this issues. From last two month i cant used the services every time services is down.

Line man is coming and temporary fixed the issues after 2 day same problem persist.

Last month mtnl disconnect...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chetna11.kishnani11
from Delhi, Delhi
Report
Copy

the phone is dead after the bill payment has been done then also.

Address:New Delhi, Delhi, 110060

I stay in delhi. I have landline phone number[protected]. The phone is not working since from so many days. I have submitted the bill also but then also the phone is not in working condition. The customer care numbers of mtnl delhi are not working properly as i have tried so much. And on the website also in the complaint index the pop block comes which creates a stoppage while doing complaint and the the screen gets closed.
Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gaurav Kumar Sharma Sharma
from Delhi, Delhi
Report
Copy

payment not received my bank

Address:1100031
Website:raounded discription

I have done 2 trasactions 1st is transaction no.-ipay/eshp/one97 communication/[protected]/7305 (414rs) and ipay/eshp/one97 communication/[protected]/7305 (414rs) but one trasaction has been successful and one is not successful and fund -414rs. Is not refund by paytm yet so please return my duducted amount on urgent basis in my account no.-[protected] (Idbi)

Name gaurav kumar
[protected]
Land line no.-[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhar pran
from Delhi, Delhi
Report
Copy

complaint regarding mtnl landline

Address:New Delhi, Delhi
Website:V

Sir. My landline no [protected]/[protected]are not working from last one month even complained number of time which shows how public under taking working in india and will even charge subscriber for the period phone was dead. Now i am tired by lodging complaints to mtnl i request higher officials to do needful so that i can avail facility of phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankush anj
from Delhi, Delhi
Report
Copy

disconnection of mtnl broadband

Address:New Delhi, Delhi, 110022

I nawal kishore singh, house no-519, sec-9, rk puram _110022, new delhi owns a mtnl connection with no. 26192483 and broadband connection along with it. I want to you to disconnect the broadband connection, because no use of broadband of mtnl (Consumer no: [protected]).

Therefore, i want you to see the matter and do the needful as soon as possible and disconnect my broadband connection.

Nawal kishore singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vishnu Rastogi
from Mumbai, Maharashtra
Report
Copy

non refund of security even unable to reach the concerned authority

Address:110092

I have been port my dolphin connection no [protected] with other operator.
Still i am getting the bills while contact customer care they advise to contact sanchar haat. The sanchaar haat people internally don't know that who is responsible for this refund. While visited laxmi nagar sanchar haat they informed to send me to their landline refund branch again contact them then they told me to contact sanchaar haat idgah or cgo complex....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sinhajee
from Delhi, Delhi
Report
Copy

disconnection of mtnl dolphin connection

Address:New Delhi, Delhi, 110005

I am having 2 mtnl dolphin connections ([protected] & [protected]).

I no longer need the services of these connections due to worst network availability in the area of my residence/office.

It is requested to disconnect/close both the above mobile numbers and provide me final bill for payment.

Best Regards

Kamlesh Kumar Sinha
Flat No.41
DDA MIG Flats
Prasad Nagar,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
goldlight
from Mumbai, Maharashtra
Report
Copy

mtnl overbilling rs, 9819

Address:Mumbai City, Maharashtra, 400058

Mtnl dolphin charged me rs 9819/- for internet charges they are not getting customers and not able to provide service to customer so there source of income is going down and down so they don't know where to earn so they start over charging on bills and if you not paid on time they sent legal notice to you. This is hight of looting to customers and nobody in there office to answer about bill issues if you ask somebody they will say go meet...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinu Galgale
from Mumbai, Maharashtra
Report
Copy

false commitment from medsave officer.

Address:Thane, Maharashtra, 421202
Website:NA

Hi sir / madam,

Greetings,

This is to highlight you we have claimed for mr sanjeev k galagali staff id 40054 from galaxy criticare hospital at dombivli west on dated 26 oct 2017. Id no [protected]z at 1.30pm.

As per medsave officer from mumbai mr vinod (His contact no [protected]) it's approved, but we haven't received any confirmation mail to hospital it's stating that your claim is approved,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kailash Bihari Jha
from Mumbai, Maharashtra
Report
Copy

discrepancies in data usage through mobile

Address:Raigad, Maharashtra, 410206

This is regarding data usage during the month of september 2017 for my mobile no [protected]. I do never use this mobile data for internet use and normal bill every month comes to rs 350 t0 375 as i use the seperate wi-fi services but september month billing is rs 1196/- which is very high, as compared to past months. On exmination of the data usage, it is surprisingly noted and informed to you that data usage for september 2017 upto 26.09.2017...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy