MTNL Delhi — Broadband connectivity issue for last 2 weeks

Address:New Delhi, Delhi

My internet service registered in the name surya prakash rathi with telephone no.22093018 has not been working for last two weeks. I have called the customer care for around 10 times and registered complaints regarding this issue twice. The complaint nos. are 3031 and 8166. The response from the customer care is not at all satisfactory. I have tried calling the area manager Mr.Avdesh kumar ([protected],[protected]and G.M Mr. A.K Aggrwal[protected] a no. of times.But there is no response from them. Both are not picking the calls. I have been suffering a lot because of this problem. kindly help me.
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2905
    Pending
    0
    Resolved
    930
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information