[Resolved] MTNL Delhi — Internet not working since last 5 days and no action taken
Y
yash26101
from Mumbai, Maharashtra
Address:
New Delhi, Delhi
My Internet connection is not working with ADSL power down since last 5 days. Irrespective of making numerous complaints no action seen to be taken.
We just got 2-3 calls from representative on landline number but even after telling them that ADSL is still down and power not coming, the most we heard is that they will look into it .However no one arrived to check connections and issue still there while it has been 5 days now.
I guess the operation period of closing an issue is 24 hours or so but even after making numerous online complaints and via helpline 1504 the issue has not been resolved at all . Surprisingly even the online complaints made were closed without taking any action. The last one made though seems only opened at present :
Your Telephone No: 26101720
Docket No: 526485
Exchange : BCP
Complaint: CONNECTION PROBLEM
Pending At: OD
So kindly request to please look into the issue and do the needful.
Thank You.
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Aug 14, 2020
Complaint marked as Resolved
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