[Resolved]  MTNL, Delhi — Non functional MTNL Phone after clearing bills

Address:

New Delhi, Delhi

86B, Pocket A, Sukhdev Vihar, South Delhi[protected] Aug 2014 Dear Sir, My son is having MTNL landline no. 26844798 in his name- Tejas Ghate. Since we were out of station and could not pay the bill, the connection was closed. Now, on 19 Aug 2014, my son has paid the total due amount of Rs. 1950/- to clear the outstanding.In spite of clearing of the outstanding bill, the telephone has not been restored for its services. The helpline lady has been telling that 'अपने आप चालू हो जायेगा'. She has also given the number of accounts officer, which is not answered. Since my BSNL mobile is not offering reliable range, it is very difficult for me to contact any of the telephone offices. Please advice me what I should do to restore the telephone. I am a senior citizen and cannot visit the Office of MTNL in this summer heat. When I checked your website for complaining, the site shows that 'Your telephone is closed'! Yours sincerely, Jayant Ghate BSNL Mobile no.- [protected]