MTNL Delhi — Phone remained out of order

Address:

New Delhi, Delhi

My MTNL phone 25053513 frequently remains out of order. In the recent past it remained dead for 24 days from June 10 to July 4. I lodged complaints to GM (West), AGM (OP&PG), Area Manager, Dwarka and PG Cell. But got no response from anywhere. My phone is again dead since July 22. This time too I have lodged complaints on July 22, 24 and Aug 4. My July 24 complaint remained pending and it was got cleared on Aug 1/2. I have details of more than 25 complaints that have been lodged by me. No one is listening to me. I daily contact MTNL Dabri Exchane on No. 25395454 where attending officials promise to look into the matter but by end of the day there comes no result. Though phone remains out of order. MTNL charges around Rs. 800 towards its bills. I request your to kindly help me from getting out of the vicious entangle of MTNL. In case you have any clarifications, I can be contacted on mobile [protected] and my e-mail ID is [protected]@hotmail.com.