Since there is no other option apart from MTNL (even at Pandara Road - Delhi's poshest area), MTNL has been providing broadband services.
About a year ago, they changed the lines and maybe disrupted mine. I receive a speed of 64kbps or less in lieu of a 2MBPS connection.
Have made several complaints to MTNL but these people have shown how uneducated they are. The head technical supervisors are puzzled when they hear common terms like throughput.
They have not been able to fix my services, however I am being charged the complete bill everytime.
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Aug 14, 2020
Complaint marked as Resolved
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