MTNL — Landline and Internet is down for more than 2 weeks

Address:

New Delhi, Delhi

My landline phone is dead for more than 2 weeks now because of this I am not able to use my Internet at home. I have a complaint lodged with them but they are not taking any action. I called the SDO of Chitra Vihar, Delhi (This is their office for my region). I asked about my complaint and he said that the cable of my entire area is down and it will take more than 2 months for this problem to resolve. But the thing is all the phones in my neighbourhood are up and operational. I told the same thing to the SDO and he said you are lying and cut the phone. I tried calling him again but no one is picking. FYI, my phone no is 22421119. Can anyone help here for this?