MTNL — Very Very bad speed of Broadband and Frequent Disconnection

Address:

New Delhi, Delhi

Till this month i.e June 2014 I had Rs 999 plan of MTNL Delhi which was an unlimited plan with constant 1Mbps speed.As I was not getting proper speed and my internet was frequently disconnecting I complained so many times to MTNL customer care.Their people just came and went and my problems weren't fixed even after complaining so many times.So I decided to upgrade to a higher plan.I requested them to upgrade my broadband to 1395 plan on 14th June which gives 4mbps speed till 25 gb and after that 512kbps.They should have done that from next month but they implemented the plan on 18th June and since then instead of getting 4mbps I'm just getting 0.3-1 mbps speed which is not even 1/4th of the required speed.So they will take 1395 Rs for this month without giving the speed etc. So Kindly just revert back my plan to the previous one only that is 1mbps unlimited at rs 999 and just remove this plan of 1395 i[censored] can't give speed otherwise i'll buy a new connection from some other company. Samanyou Garg MTNL Telephone Number[protected] Mobile No - [protected], [protected] (Contact on these numbers and not on the upper landline number)