Mts — automatic balance deduction

Address:Jaipur, Rajasthan

I had recharged from RS110 at 01/04/2014 in my MTS network and in evening I had called 15minute37seconds and charged was 14.06 and next day when I talked 7minute44second and charged was RS6.96 and my balance was 58.99 I had not received any message about the deduct balance and when i had checked my balance at 08:06 balance was RS 28.99 i did call to customer care they could not give any sufficient answer and 03/04/2014 i had call 1 minute 1 second cost was 0.92 and remain balance was RS 1.07 so i request to you help me
my mobile number is [protected]
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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Apr 10, 2014
CM MTS's response
Hello, Please Contact Appelate authority,
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