MTS Logo

MTS Customer Care

Sistema Shyam TeleServices Limited

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:+91 124 481 2500
 +91 91 3715 5155
 +91 91 3795 5955
Mobile:+91 91 4515 5155
 155
Fax:+91 91 3736 6366
 +91 91 3716 6166
 +91 12 1260 4656
Registered Office:

MTS Tower, 3, Amrapali Circle,
Vaishali Nagar,
Jaipur-302021 Rajasthan

Delhi:

Sistema Shyam TeleServices Limited
A-194, Phase – I,
More...
 
Go to MTS:    Twitter  Facebook      

MTS Complaints & Reviews

MTS - Serious speed issues. MTS is not keeping its proomise.

User
 Dhanush Sangapur on Jan 25, 2015
I was promised a minimum speed of 2Mbps. I receive a speed about 150kbps. I am totally unsatisfied, i had also complained to MTS in the feedback page. If this continues i would surely think twice before i pay the bill. i really think it wouldn't be worth to pay 1000rs for the useless services....
Complaint comments Read comments Complaint category Broadband

MTS - not received promotion data

User
 manindra55 on Jan 24, 2015
Dear team I recived a massase my mts number 8926141494 have offer the offer is if i recharge of rs-499 i get 30%extra that is 6.5 gb . i recharge of rs-499 and get 5gb after complainvia complain no-JAN/78156 . I RECIVED A CALL FROM YUOR REPERSENTATIVE AT6.48PM THAT YOUR 1.5GB DATA IS CREDITED but when i cheack i am not recived the data please look into the mattaer. and also i recived a massase from your end that your complain has been resolved . but the fact is no complain resolved data not credited. please look at the matter....
Complaint comments Read comments Complaint category Internet Services

MTS - Escalation for MTS number 8459948600

User
 seesapra on Jan 24, 2015
MTS Company is cheating people very badly, I am really frustrated with them. I am without Internet from more than 1.5 months and no one are ready to help. I am doing follow up since 10th December as my data card was not working at all, with 0 speed.. Calling to the customer care started like this (at least 4 calls everyday for more than an hour/call) and I used to hear all non-sense explanations. Almost 10 - 12 days later when I started blasting them, Finally they sent a technician to house he checked with some software and said i will give the report to MTS team. Now everyday they...
Complaint comments Read comments Complaint category Broadband

MTS - Discrepancy in services

User
 Sukhwinder Singh on Jan 23, 2015
I am MTS blaze user since september 2014. My MTS blaze number is 8459267963 and location is Shadipur, New Delhi 110008. I feel bad to share with you that since buying i am not satisfied with your network. I already filed many complaints but your all time your executive's said sorry for trouble and we will work on your network issue but till date i am not satisfied with your network. please do something in this regards....
Complaint comments Read comments Complaint category Telecommunications

MTS - internet speed issue

User
 Sukanta Roy on Jan 22, 2015
my mts mblaze data card no. 8648041871. my name is sukanta roy. I am complaining several times for the speed issue that they are promissed to give but they are not giving the minimum speed most of the tine of a day. I am facing too much difficulties to work with very poor internet speed.I complained severral times to the customer care but they are not showing any responsiblity .my complain no. is jan/18579, jan/16861....
Complaint comments Read comments Complaint category Internet Services

MTS - disconnection of MTS MBLAZE

User
 rock18000 on Jan 22, 2015
Hello MTS this is complaint regarding for MTSMBLAZE disconnection, i have already complaint more than two times but therefore i haven't got any response from the MTS customer care, i have already full fill all the query that the company need, but they are not resolving my problem, so i just want that this problem should solve as quickly as possible.. connection no. 9152086519 1st complaint no. 929023 2nd compliant no 931214 3rd complaint no. jan/1331 regards vivek verma....
Complaint comments Read comments Complaint category Internet Services

MTS - dead slow speed/deactivated the connection

User
 Harsh Dhandhukia on Jan 22, 2015
I bought MTS blaze 2 months back. The promised speed was 9.2 mbps, it didnt even cross 1 mbps. Fraud people. I registered a complain. Worst technical people sitting in MTS doesnt even know how to troubleshoot the issue. I just sent them an email saying deactivate my connection or else i m not going to pay your bills. :P wasted my money bbut dont want to waste more. Fraus company. Dont buy MTS. It is of now use. Trust me or try it...
Complaint comments Read comments Complaint category Business & Finances

MTS - coverage issue

User
 franklin george on Jan 22, 2015
I'm a mts user. I'm satisfied with your plan. But we cant access Internet because of your network coverage.. So kindly install a tower in our village.so many users are waiting for your service our location is, arakuzha po. Near muvattupuzha...
Complaint comments Read comments Complaint category Internet Services

MTS - MBlaze Ultra Wifi Slow Speed

User
 Vignesh brb on Jan 22, 2015
Sir, I purchased one MTS MBLAZE ultra Wi-Fi on 07-01-2015 in Navalur MTS Store Chennai, In Navalur, all others using MTS data cards are getting speed upto 3MBps while i am getting only 0.2 to 0.5 MBps. So I made a complaint to MTS CUSTOMER CARE 9150955955 and complaint ID was JAN6216. On Jan 21 evening a technician visited and checked my data card, still the issue was persisting and told that there is problem with the data card. So i visited MTS Store, Navalur, 603103, the store room persons were not at all treating customers good. It is highly disgraceful. In that MTS Store ALONE i got Speed...
Complaint comments Read comments Complaint category Internet Services

MTS - slow internet speed

User
 Yogeshwar Lalage on Jan 22, 2015
Getting the worst possible speeds during the unlimited data service plan on MTS.Paying 1000 /- per month is not easy, though we do. The speed during the unlimited is so slow that even to open fb it has to take up to 15 mins.even during 20 gb data max speed that can be achieved is around 834 kbps.so thats annoying....
Complaint comments Read comments Complaint category Internet Services

MTS - Dead Slow

User
 mkapkr on Jan 22, 2015
I was told by MTS marketing people that 3Gplus speed is 9.8Mbps and in my area, i would get from 2 to 6 Mbps speed. My location is Ramapuram, Chennai, Tamilnadu. But i, am not even getting speed of 0.5 Mbps, Most of the time the speed is around 0.25 Mbs which is almost 1/8 of the promised speed and 1/40 of the advertised speed....
Complaint comments Read comments Complaint category Mobile Service Providers

MTS - bharatpur raj in getting singinal roaming ain internet not conntcted

User
 mpsingh.150m on Jan 22, 2015
Mahendra Pratap Singh <mpsingh.150m@gmail.com> Tue, Jan 20, 2015 at 7:16 PM To: customercare@mtsindia.in, appellate.rj@mtsindia.in Please see mts data card images no 8104463436 in always display romming and internet not connect sand display massages are " The Remote Computer did not respond, To make sure that server can be reached, ping the remote computer's " Internet not connect if rare case connect to internet and we get speed very low not open websites regarding, I have so many complains Apply in your customer care in complaint no. JAN/12394 complaint no. JAN/12966 complaint...
Complaint comments Read comments Complaint category Mobile Service Providers

MTS - complaint no. JAN/12394, complaint no. JAN/12966, complaint no. JAN/13607, complaint no. JAN/14179

User
 mpsingh.150m on Jan 22, 2015
Dear sir, i am already go to your two MTS services center these say data card is good working but data card received roaming signalmy data cards received full your tower roaming signalsand dear sir please see out all attached desktop screen (your data card program running) images after you say BHARATPUR district in Rajasthan not a UP state. Because my MTS data card received your UP state tower's Signal, this massage ask your MTS service Centre, and this matter service Centre person's talking together your help line person's, your customer care service say about MTS representative visit my address...
Complaint comments Read comments Complaint category Mobile Handsets

MTS - worst customer service of mts mblaze.

User
 ak krishnan on Jan 21, 2015
I have purchased an Mts mblaze untra wifi dongle bearing the number 8925616087, on 14th january 2015 and it was not activated till 19/01/2015 and 20/01/2015 i got a confirmation call and sms stating that my line got activated. and i called the customer care and launched on 21st jan and they registered my complaing and today on 22jan i again contacted the customer care and they are telling it will take another 24 hrs to resolve. I am very much hurted inside due to this incident and i request mts to improove and resolve customers problems asap in future. i would like to mention that my initial...
Complaint comments Read comments Complaint category Internet Services

MTS - wrongly depleted my 10gb

User
 nishu malik on Jan 21, 2015
my data card no is 9136222071.i recharged the datacard on 24 dec by paying rs 999 for 28 days.my card could not acces the net though it was showing the amount recharged .so i complained, mts customer care told me that the data card failed to accept the recharge due to some technical fault and they also told me after solving the technical issue that i again need to recharge in order to use net .when i again complained, they provided me with 10 gb . but they have not provided me my remaining 10 gb. when i again complained, they told me that your data balance is zero.when i checked on my card, my datacaed...
Complaint comments Read comments Complaint category Internet Services

MTS - Pathetic customer servise

User
 arun.sj on Jan 21, 2015
I bought MTS on 12th Jan.. Card number is 8645874832.. I was not able to activate it from my end and I called the customer care and raised complaint.. Till today I haven't got any calls or no body has came to solve the issue. I have called the customer care several times and every time I got a 24 hours deadline.. It's 10 days and the issue is still not solved and nobody has called me yet. Pathetic customer service....
Complaint comments Read comments Complaint category Internet Services

MTS - Fake promise and cheating

User
 ggobinath on Jan 20, 2015
Data card No: 9150674612 Account ID: 2807234160 I have bought MTS wifi datacard 1 year back. The executives explained the speed(upto 21.1 mpbs) and futures and i was really impressed and bought it immediately. When i start using it i was really disappointed because speed never crossed 256 kpbs.i have raised no of complaints but no use. whenever i called customer care they replied that the problem will be resolved with in 22 hrs but they never responded after that. after some period of time they closed that without get confirmation from me. So i got irritated and stopped payment then they called...
Complaint comments Read comments Complaint category Broadband

MTS - mts just want to sell device

User
 Jojopjose on Jan 20, 2015
I took MTS MBlaze Ultra for Rs.999. It worked for only one week after which it started showing a disconnected status. I registered a complaint with MTS customer care on 6-Jan-2015 (complaint ID. Jan2354) for which there was no response and so I registered a complaint in MTS APPELLATE. Still now there is no response from MTS side. And the worst thing is that MTS generated the monthly bill for the same period for which the device was not working. When contacted the customer care MTS replied that I have to pay the bill since the bill is generated and once paid am free to disconnect MTS connection...
Complaint comments Read comments Complaint category Broadband

MTS - MTS just want to sell device

User
 Jojopjose on Jan 20, 2015
I took MTS MBlaze Ultra for Rs.999. It worked for only one week after which it started showing a disconnected status. I registered a complaint with MTS customer care on 6-Jan-2015 (complaint ID. Jan2354) for which there was no response and so I registered a complaint in MTS APPELLATE. Still now there is no response from MTS side. And the worst thing is that MTS generated the monthly bill for the same period for which the device was not working. When contacted the customer care MTS replied that I have to pay the bill since the bill is generated and once paid am free to disconnect MTS connection...
Complaint comments Read comments Complaint category Broadband

MTS - MTS Just want to sell device

User
 Jojopjose on Jan 20, 2015
I took MTS MBlaze Ultra for Rs.999. It worked for only one week after which it started showing a disconnected status. I registered a complaint with MTS customer care on 6-Jan-2015 (Complaint ID-JAN2354) for which there was no response and so I registered a complaint in MTS APPEALLATE. Still now even after 15 days there is no response from MTS side. And the worst thing is that MTS generated the monthly bill for the same period when the device was not working. When contacted the customer care MTS replied that I have to pay the bill since the bill is generated and once paid am free to disconnect...
Complaint comments Read comments Complaint category Broadband

Share this page with others

  
  

Recently Discussed
11 hours 28 minutes ago
MTS
I LOST MY NUMBER FOR MTS DATA CARD
1 days ago
MTS
MTS Blaze Fraud
2 days ago
MTS
Money deduction from account for unknown services
2 days ago
MTS
Bill after cancellation
3 days ago
MTS
speed issue