Claimed

MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
Resolved
728
Unresolved
1835
Quick Links
Statistics
Share
Contacts

File a complaint to MTS / Sistema Shyam TeleServices [SSTL]

Having problems with MTS / Sistema Shyam TeleServices [SSTL]?

File a complaint and get it resolved by MTS / Sistema Shyam TeleServices [SSTL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 49

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
me.tomar19
from Mumbai, Maharashtra
Report
Copy

False bills : asking me to pay for the service i never used.

Address:New Delhi, Delhi

I bought mts dongle in Jan and paid all the bills till i was using it. i called mts on 16th march from [protected] number. i requested for deactivating it as i was moving to mumbai. next day i received message that your request 1410675 has been processed. Now MTS executive is saying that someone else called on 19th march and reactivated it. My question is why and how you can activate my number from a call from unregistered number. MTS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
wish001
from Jaipur, Rajasthan
Report
Copy

Internet services not provided with efficiency

Address:Jaipur, Rajasthan

Dear Sir/Madam, We have an ADSL connection in the name of Lords Education & Health Society which MDN Number is [protected] & Account number – [protected]. We are facing problem from last one & half months in internet services. Internet is not working in office hours. It comes for a littile bit time & gone for 1-2 hours countiniously. We logged complaints so many times but problem is still remains. when we logged a complaint, a technical...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asif.vampy
Report
Copy

Fake commitments

Address:New Delhi, Delhi

I have purchased a mts ultra surf internet device, and they committed minimum 5 mbps speed, but i ws hardly getting speed of 200 kbps but generates a complete bill every month. Even i submitted complete bill for at least 5 months and complained them regarding their services, and each every time i complained they provided me 4 to 5 days time and always use to send a msg that your issue has been resolved but that was never resolved. This time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krishnames
from Ernakulam, Kerala
Report
Copy

Very poor , irresponsible , inefficient and unethical service

Address:Thiruvananthapuram, Kerala

MDN [protected] I took MTS connection in February 2015 expecting very good connectivity. But due to poor connectivity and device issues I was not able to use this connection from April 24th. I called the MTS customer care and complained regarding the issue. Complaint id : apr/8266 One of their technician contacted me and replaced the device, but issue got worsened as it was nonfunctional device. I contacted the technician several times...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjaypintu
from Haldwani, Uttarakhand
Report
Copy

Speed issue and false promises

Address:New Delhi, Delhi

I am having MTS broadband having no. [protected]. I have taken this connection 3-4 months back, And from the very first day I am facing this speed problem. I have complained more then 5-6 times bt everytime they say that we are providing you more then 750kbps on high speed and 30-40kbps after crossing high speed limit. But speed comes on high speed data basis is 30-35 kbps and SOMETIMES 80-90 kbps BUT ONLY SOMETIMES and 3-4 kbps after crossing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aadhar Nagpaul
from Imphal, Manipur
Report
Copy

non connectivity

Address:Dehradun, Uttarakhand

My MTS number is [protected] Ive recently filed 2 - 3 complaints with MTS for non connectivity and low speed internet with no resolution but just false information. upon asking for a supervisor to talk to, ive been hung up upon several times. i either want this resolved asap along with some sort of concession on my bill if im not able to use the allotted data completely on pro-data basis and if there is still no resolution for the same, i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amiyarray
from Delhi, Delhi
Report
Copy

MTS INDIA is Cheating

Address:Faridabad, Haryana

Myself Amiya Ranjan Ray having MTS datacard number - [protected]. Last Saturday (13th June), I inquired on purchase of MTS card on just dial.Then with in few minutes I received call from one of the caller (+91-[protected]) telling that he is from MTS and he explained the plans and options.Upon my consent he arrived at my home(faridabad) to collect the payment (Rs. 1300 for the datacard) and documents.I purchased it on strict condition that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
moorthyrazer
from Chennai, Tamil Nadu
Report
Copy

data card speed and given complaint after not solving

Address:Chennai, Tamil Nadu

hello sir am using mts data card. last 5 month my data card very slow. am 3 times contact customer care given complaint. but not solving, before am contact customer care normally working. after i given the complaint not working. today after 12 pm not connect. my mts dongle number is [protected]. please solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DHANUSH SHRI VARDHAN R
Report
Copy

MTS wi-fi modem not working in windows 8.1

Address:Thanjavur, Tamil Nadu

I bought this modem only after confirming that it is supported in windows 8.1. (Mentioned in the back cover). But now it is not working in my system and when i contacted the customer care, they said that they are having problem in 8.1 OS and asked me to change my OS. I don't wanna change my operating system and i need either a solution for my problem or a refund for my product. Where should i complain for this issue??...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hardikthakkarpro
from Vadodara, Gujarat
Report
Copy

MTS - disconnection of postpaid service

Address:Ahmedabad, Gujarat

There is one bill of Rs. 634 has been generated even if service is temporary discontinued and no data has been used Please suggest whether the disconnection process can be completed in online or not ? I want to disconnect the service. I already contacted to the customer care No. [protected] Request No. 1716113, generated and told me that we contact to you within 30 hours but any no one has contacted me from MTS regarding my request. Further...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Thrissur, Kerala

I have been using MTS MBlaze from Jun 2014. At the time i took, the connection plan was 999 INR for 40 GB. I was able to use the whole 40 GB at a fair speed. Those days normal speeds were between 1 to 2 MBps. At non peak times i could get as much as 3 Mbps or more. The advertised speed was 9.8 Mbps. That was the time MTS started growing in market. They lured so many customers with the same plan i took. Everywhere you could see their kiosk...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohitnahata92
from Mumbai, Maharashtra
Report
Copy

Speed is the issue

Address:New Delhi, Delhi

I m living in east delhi, I have been using mts wifi data card since 2 years and now from last 3 4 months its speed had gone down to 2g speed infact worst then that . 3 4 times i have called customer care and they say we will solve this issue soon ? What is the problem ? Do i have to switch to some other network or my problem will be solved ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harish Rajula
from Tirupati, Andhra Pradesh
Report
Copy

salesperson selling giving completely wrong information

Address:Thiruvananthapuram, Kerala

We bought a dongle Mblaze ultra wifi a week back from a local MTS dealer o[censored]rs. He actually said that we would get 15GB bundled pack with the netsetter itself. But we got only 5GB and we asked him regarding the same but he said the plan is there and we should get 15GB. He then called some supereior and found that the offer plan ended in may itself and he didnt know that. Then why should he give us the wron info in the first place? If this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ernakulam, Kerala

I subscribed to MTS from February, and after the first few weeks, the interent service has gone down rapidly. there are long periods of no service at all. and now the situation has worsened and no service is provided in the evenings. MTS internet service reduces to extremely slow to non existent in the evening. The customer care centre operator states that given the congestion in the area, they are not able to provide the service. Earlier...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prob49
Report
Copy

surfing and downloading speed

Address:Surat, Gujarat

Dear sir, I have a mblaze wifi dongle since last 1 year but the surfing and downloading speed is became slow down. So plz solve this issue as soon as possible. Thanks and regards, Paresh patel Mts dongle no.[protected] Contact no.[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gauravitchap
Report
Copy

Fake data usages

Address:Gautam Buddh Nagar, Uttar Pradesh

I am using MTS data card for last few months. I asked to activate a booster pack on my MTS data card no. [protected]. I get message that booster pack is activated. However speed was very slow as I usually get when the threshold limit is exhausted. When I contacted customer care they said that you have to pay for booster pack also (while I haven't used that). Second incident of my current billing cycle. My billing cycle is started from 16th...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashu...
from Delhi, Delhi
Report
Copy

BAD BEHAVE OF OUTLET REPRESENTATIVE

Address:New Delhi, Delhi

Hi My name is ASHUTOSH. I disconnected my MTS data card and pay all their dues and my data card was permanently closed by MTS. I have MTS dongle which is not useful for me. So I went to the outlet and ask the person for selling my data card n he said no we did not take the old dongle then another person in the outlet asked me that I have seen tihar jail. I was shocked then again he asked me the same thing n told me if I sell the dongle then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal

I Dhiraj Sharma a client of MTS Data Card ( M Blaze ) which was purchased on dt:13.03.2015 through MTS service Provided M Power, P-847/A, Lake Town, Block – A, Kolkata – 700089 & payment given through HDFC bank Cheque 016054 dt: 18.03.2015 amount Rs. 2354/- as ADVANCE 3 MONTHS RENTAL vide Money Receipt No: 1714 dt:13.03.2015 by Mr Bijay Kumar executive & MTS data plan sold by MTS executive Lady +91 [protected], [protected], +91 [protected],...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu

Hi I am Basavaraj, my dongle no is [protected]. In January 8 the I gave a complaint to disconnect the service due to poor service. MTS people said me to pay the bill, I paid full bill and told to disconnect, but in Feb I got bill. I called to customer care and asked, they said its not disconnected u have to pay the bill. continuously I got a bill for 2 months. June 6th one lawyer called me and told me to pay the bill and I paid, he said here...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohit.meerut
from Meerut, Uttar Pradesh
Report
Copy

Full and Final Settlement

Address:Meerut, Uttar Pradesh

Hi, I Rohit Kumar Mittal was using a MTS Data Card dongle no. [protected]. I had disconnected the dongle and paid the full and final payment. But the company MTS is telling me that I am still having some pending amount. I had already paid the final settlement amount and had already disconnected the connection. But MTS is regularly sending me messages about the due amount. I am very much disturbed by this and its hampering my daily work....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy