MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I had purchased a 40 GB MTS dongle about a year back. I had been promised an internet speed of 9.8 mbps as per the sales executive and as stated in the cover packet of the dongle. Initially the speed that I got was 300 kbps which later got reduced to as low as 10 kbps. I had complained to MTS regarding this about 2 months back. However this issue remains unresolved till date. Currently the speed is hovering around 10kbps and at times 1 kbps...

I saw lot of review about MTS data services here and YES ITS absolutely bad network to get in . I am using MTS 3.1 MBPS datacard for past 4 years. but now in recent 2 years service and speed become very Poor and Cheating Offers .. Like, got sms from MTS recharge Rs 499 with usual benefits 5GB + Additional 2.5 Gb and i did the same. BUT they gave additional 2.5GB as dedicated account balance with validity 30 days only and cannot be carry forward...

Dear sir/mam My datacard number is : [protected] I have complainted in customer care regarding the data card issues but they are providing me silly answers. Even authorised MTS service center as aggred that its should be replaced datacard due to data card problem. On call conference with customer care esculation department. Still the data card is in warranty then also they are asking me 850rs for replacement of data card. Buyed data...

Myself Sivapiriyaa, House wife from Srirangam, Trichy Dist, Tamilnadu. I have purchased M Blaze data card on 12.09.2014 & the number is[protected] Got a call for activation on 13-09-14. As I'm being a House wife they asked for a deposit of Rs.1000. The deposit amount has been given on 15-09-14 to Siddiq [protected] who is a sales person from Reliable Marketing, 1 Municipal Road, PLA Showroom, Maruthi Complex, Cantonment, Trichy - 1...

I am Srini from Bangalore...I have received a NOC, Sanction Letter, on your letter head signed by Manoj Roy of KROMA on payment of Rs 4550. I have been asked to Pay Rs 51, 250 towards STATE TAX for 3G Tower Installation .How authentic is this?...

my mts no [protected] sir maire is no pr pahle b paise kate the tab b koi complain nhi suni or waha s paise refund krne s mana kr diyethe or kha ki aage s paise nahi katenge but y to had hi ho hgayi is baar to 70 kaatdiye i want to all this money refind bcoz its not mine fault its company fault iski puri cheaking ho taki aage s in futurw kisi b custember ko problm na ho...

I brought a MTS Mblaze postpaid plan for 1200 rs and I asked the mts customer care can we change it to prepaid and he said yes but after three monthes and I even asked is there any extra charges for changing the connection to prepaid he answered no. After three monthes of my usage I said I want to change my number to prepaid and then they said for changing the number to prepaid you will have to recharge for 509 rupees I was shocked by their...

mere pass MTS ka Postpaid connection he, Jiska No. [protected] he. Pichle 2 mahine se Dongle sahi nahi chal raha he, maine kahi bar complain ki lekin har bar alag alag jawab milta raha. Me service centre par bhi gaya Lekin ye kaha gaya ki 10-15 din lagenge. Me business man hu, mera Web Designing ka kaam he, bina internet ke mera kaam chal nahi sakta, aise me 10-15 din ka time service centre ki taraf se manga bilkul galat he. Maine kaha mujhe...

I want to disconnect the MTS postpaid connection since i have facing connectivity issue from the very first day and till now. i called to the customer care number and told them to disconnect my connection but they asked me to pay rs.636 for first month payment. Hey i dint even use 1kb then why should i need to pay? I called many times to mts customer care excutives to disconnect the connection and refund me for a modem which is not used...

I am a cheated customer of MTS broadband. As per my subscription plan, I am entitled to get 3.1Mbps connection speed till the usage limit of 5GB. But throughout the billing cycle, I am getting a connection speed of < 150Kbps. Tried to contact the customer care in Bangalore @ number +[protected] to register a complaint but I was told by the customer care executive that I can not be supported ( for no valid reason ). Tried to escalate...

I HAVE BEEN FACING POOR SPEEDS FOR PAST TWO MONTHS, THIS MONT ONLY PLACES TWO COMPLAINTS AND BOTH WERE CLOSED WITHOUT ANY REDRESSAL COMPLAINT NO. 1862 AND 2333. CONNECTION NO. [protected] PLEASE CONFIRM RESOLUTION, ELSE WILL NOT PAY FURTHER BILLS AS CONNECTION SPEED IS NOT WORTH AS COMPANY CLAIMS AS IN BEGINNING ALL WAS NORMAL AND SHOWED GOOD PERFORMANCE. PLEASE CONFIRM, AND TREAT THIS AS NOTICE FOR DISCONNECTION AS TRAI ALSO STATES...

I purchased a 3G post paid instant WiFi kit on satuday(16/05/2015) from MTS Showrrom, Ambattur, Chennai, Tamil Nadu. I was not given a bill for this and they promised to give me the bill on Wednesday(20/05/2015) but there is no response from them. Also I was promised that the device would be activated on Monday(18/05/2015) by 9PM but the activation was done only today (20/052015) around 11.30AM. There was no response when I contacted the...

Since 18th May 2015 I am writing to MTS customer care to terminate my data card account no. [protected] with immediate effect. But no body is responding. I tried to reach on their customer care number [protected], there is no option to register this request. Why should I pay any rental after 18th May 2015 because of the carelessness of MTS. Snapshot of the email is attached. Regards Sandeep Sharma M - [protected] email - [protected]@gmail.com...

I had got a MTS data card 4 months back. and right from the first day it had speed issues, so i raised a complaint . wt they do is they keep forwarding my issue telling ur complaint is in forward state plz wait... i kept waited and suddenly got a msg texting your complaint has been resolved. They i raised a complaint again like 5-6 times, the same thing was happening. I was even mailing for mts support...but not even a single reply... 4...

I have cancelled my MTS data connection in the month of Jan . After that there is no internet usage, I was told that once I pay the Jan month bill my data connection will automatically be cancelled . But I have got bills and calls from MTS to pay my monthly bills. I received a call from MTS Lawyer and then I paid Rs 2155, First I want a refund of that amount as I Have not used the service. Even after that I am receiving calls for payment...

To whom it may be concern MDN No. [protected] This is in regard to the problem in network connection while using MTS postpaid data card. I took the connection on 11th of May 2015 and got activated the connection on 12th May 2015. Since that day I am facing the network issue. I complained the same to the customer care on 14th May 2015 and once a executive of MTS operated my system through remote access to resolve the issue and when...

In respect of MTS data card No. [protected], i have requested to refund my deposit amount of Rs. 900/-, since the service of the data card is very poor. 2. It may be noted that when i purchased the data, which was activated on 22nd December, 2014, it was guaranteed by the sales executive (Mr. Sandeep -Mob No. [protected]) that if you would not be satisfied by the services within 15 days and requests for refund of deposit amount i.e. Rs....

MTS INDIA The complaint reference number is MAY/5493. I raised an complaint on 14-May-2015 for MTS Blaze speed issue, which I was getting a download speed of...

i bought a mts data card [protected] plan 40 GB unlimited, after 3 months they changed the plan 20gb day and 20gb night after few months again changed plan 15 gb day 15 gb night, from yesterday my data card is very slow, i checked with cx care, they told i consumed the 15gb day data, but i am not consumed that much of data they are showing fake records and they did not give usage records, and then my night usage balance is 12Gb i have used...

As said for my MTS no: [protected], the connection was activated on[protected]. I have purchased your dongle in view of 20GB + 20GB = 40 GB for 999 plan, but after activation I came to know that I have got 12Gb+12GB=24GB plan @999. So this is illegal to me as before activation you should inform me that I cannot get the plan that I preferred as the plan changed from your company. So now I am requesting you to kindly Block this connection...