MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Dear Sir, this complaint is meant for the user number [protected]. i did a recharge worth rs 699/- on 11.03.15. As i completed 7 gb high speed usage the speed was lowered to 32 kbps for unlimited usage till 11.04.15. On 18.03.15 i did a recharge for rs 549/- (20 gb high speed usage during night hours). I gave up my sleep for downloading data on 19.03.15 and to my surprise the speed was less than 32 kbps. I checked my balance and it said the...

I bought a mts wifi dongle online . It was finally delivered to me last Sunday on the 8th March. I submitted all required documents and paid an amount of Rs.1000 at the time of delivery. My connection has still not been activated after repeated calls to their customer care. i am frustrated now reaching out to them. Finally they ask me to submit documents again . i have already submitted twice. The contact number for activation - [protected]/...

I bought 2 MTS Ultra Wifi dongles in Delhi. First of all it was promised that after a period of 3 months the MTS payment type can be converted to Prepaid one, but it wasn't when confirmed later. Other than this, though i am paying the same amount as per the subscribed plan i am not getting the correct amount of speed agreed on to. The website shows the free usage as 20 GB and the agreed speed is upto 9.8 mbps. But what i get is 60kbps atmost! The...

I'm user of MTS for past 1 year. At first I was in a plan of 5GB monthly usage. Due to more usage of Internet I changed my plan to 40 GB monthly usage plan with my confirmation throughout the month with no partial or divide data. Currently the limit was 40GB but it was divided as 20GB in Morning and 20GB in night which was changed my the service provider without my confirmation. Even on more queries to customer care there is no response....

I purchased a data card from MTS. After few month I stopped using my data card but when I visited service center today they said that my number is allotted to someone else... When I asked for the data card with me, they said that I should throw it to the dust been......

I purchased MTS data card on 08 march 2015. since I purchased I have been sticking to the speed issues. same I informed to customer care and team. but my issue is still pending and they need money not customers satisfaction. I sent mail to appellate of mts . the complaint is below. My data card no is[protected]. I reside at ATTIGUPPE, 560040. And since I am the user I have been facing the internet speed issue. The max speed is 0.47...

hello dear, i maninder singh was using your mts services.but i stopped it since january 2015..i didnt pay my bill of jan which was of 2091 rupees.which i paid today becoz of some issues...but after submiting amount, my post paid number is still active...so i am here to inform you that i will not pay any further bill, as i am not using it...and i also want to tell you that when i brought this connection a year back, then at that time there...

I have not used my SIM for nearly six months.Now I want to use my SIM .I have called the MTS complaint for more than ten times to activate my SIM.But there is no response from them.Also I have submit a complaint on 9.03.2015 and 14.03.2015.Once again there is no response from you.Atlast I request you to activate my SIM as soon as possible ....

Hi, This mail is in reference to the datacard number [protected]. Due to unsatisfied and poor performance by MTS datacard I want to surrender it. MTS offers 3-5Mbps of speed but I haven't received even 1Mbps of speed. Even after complaining a lot of times the speed is still the same. The average speed is 38-50kbps. Your executive Mr. Dhall (Mr.Fraud) at Tilak Nagar centre promised us that we will get speed of 2-3Mbps at normal conditions...

DEAR SIR I HAVE GIVEN MY CDMA MOBILE FOR SERVICE TO OUR SERVICE PERSON KARTHIK([protected]) BEFORE 4 MONTHS STILL NOW HE HAS NOT RETURNED MY MOBILE WHEN I WAS MAKING CALL HE WAS NOT ATTENDING EVEN AFTER 30 TIMES OF CALLING. I WAS UNABLE TO USE MY CDMA SIM CARD WITHOUT THAT HANDSET PLS LET ME KNOW WHETHER I WILL GET MY MOBILE OR NOT. THERE I NO TRUST WITH THAT PERSON I THINK HE WAS TRYING TO CHEAT. EXPECTING YOUR QUICK RESPONSE Thanks &...

Dear Sir/Madam This is to inform you that your product MBLAZE Ultra Wifi, with MDN [protected] has been disconnected without prior notification. I have long been a user of your services and uptil now have always regarded you as an excellent company .But when I called your customer care service to inquire about the failure of the connection, I was informed that if I will pay Rs 945, my internet connection will be resumed in next 2 hours....

I bought a MTS dongle with 999 plan, I.e, 9.6 Mbps 20GB day and 20GB night. This doesn't works properly according to the plan. It works with a speed of only 30-70 Kbps. This is not fair. I need a speed what the sales person said, my MTS no. [protected]. Kindly make that fast or deactivate my MTS.. I don't want it....

At the time of taking the card, the MTS people told me that If I will not get the speed then I will get the refund of 1000/- but now they are refusing to initiate the refund for the same... This is really fraustated.. If a customer is not getting the speed for the data then he should get the money back... I checked the same data card in different location and found the same issue.. speed max to max comes as 200 kbps where I was told to get...

Dear Customer service I have already paid my connection on jan 2015 and cloesed my mts connection. After that they still producing bill form my connection and forcing me to pay the bill amount which i have closed already, they are saying that it is not closed so i need to pay for the generated bill. Without using any service how can i pay the bill. Worst customer service. One guy says that he is the layer and you need to pay. But when...

I called today on March 15, 2015 from lucknow.UP For my Mblaze Ultra number [protected]. I was able to use the device always travelling in india. I visited Bareilly on March 14, 2015 and was able to use the device and on march 15 when i reached lucknow, suddenly the device turned off, not working. I called on [protected], the guy told me that it is joyful to know that you were able tobuse the device in roaming and now you have to pay roaming...

hello, i am murali pyati Advocate from Raichur Karnataka and my MTS No. is [protected]. I have recharged my last recharge on 14th February as per your offer made for gift of Pen drive/Microphone head set on recharge of 699 on that day and further your person has also informed me by calling that i have won the gift and further asked me details of address etc., But til today i have not recived any gift etc., ., from your MTS... Tell me is it...

I am using MTS data card [[protected]] more than 4 months, My browsing speed is maximum 30KBPS but they said downloading speed is 5.4 MBPS.I complained to them more 3 times till now they cant take any step please file my complaint and take necessary action against my complaints...

From: [protected]@hotmail.com Sent: Wednesday, February 25, 2015 01:37 PM To: appellate.[protected]@mts.india.in; Cc: datasupport.[protected]@mtsindia.in; customercare.[protected]@mtsindia.in; Appellate.[protected]@MTSIndia.in; [protected]@mtsindia.in; [protected]@trai.gov.in; [protected]@sansad.nic.in; Subject: MTS DATA CARD NO : [protected] Location ( Vengaivasal ) MTS Misled me . Dear MTS team, MTS Data card Number : [protected] Location : Vengaivasal, medavakkam chennai . I...

Dear sir / madam I am lalit Kumar was using mblaze ultra Mts data Cnotice th 845I 96334 Mts number. Before Jan I was fully satisfied with the speed bt in the month of Jan or end of Dec I was getting 10 to 20 kbps speed I was not able to work. I have purchased online videos for rs. 20000 for my study bt due to speed I lost my more than 50% videos only Due to speed Problem and then I raised around 20 to 25 complaints regarding this and...

My MTS Number: [protected]. My email is [protected]@gmail.com. I had frequent disconnection issues from jan 10. I was writing mails from jan 10th till feb 9th. I have also raised 2 complaints jan/4821 and JAN/11362 via customer care. But both were closed without resolution. So in feb 8 i moved to tikona. I have checked my dongle usage for january, it showed 14gb in the dongle. in feb I just used donge rarely till 8th. I asked them to close the...