MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I have an MTS MBLAZE Device, MTS Data Card number [protected]. I made a payment of Rs 674 through cheque on 28th Nov my payment due date was 3rd Dec .The payment was deducted from my account but apparently MTS never received it .I submitted proof as scan copy of bank statement .MTS reverted saying I need to pay 1336 by 22nd Dec and that they have repeatedly reminded me to make this payment .First and the foremost thing I NEVER received a mail...

Company is selling it's data sticks at much high prices ( Unlike other providers as Idea, Reliance, Docomo, Airtel etc) and customer is bound to pay extensively high for recharging these data connections. Too much frustating is that if once you have disconnected due to not recharging for three months, you have to throw your data stick in dust bin...bcoz it can't be used ( That is the way company is earning the money...)...So friends plz beware...

Mts india made advertisement on 40gb diwali offer for their new connection cum device offer. Where i made order on 31 October 2014. Still i didn't receive any call or response from the fraduleFRADULENT company. I need authorities to take severe action against such company and get back my money...

. I started Using my MTS DATACARD the worst ever service in my life they promised upto 10 mb speed this bleedy gave me only less than 500 kbps in the day ... and less than 1mbps in night ... so, I decided to use it for only ..on 15 dys My internet connection usage for 17days after tat it has been disconnected ...After tat I didn't use tat datacard i was in my hometown ..there I don't Have internet connection at all .. so, they call me to...

I have bought MTS WIFI datacard on 24-NOV-2014, and it got activated on 26-NOV-2014. From the day it got activated, internet was not accessible and I have raised request on speed issue, later technician from MTS came to my place and checked the connectivity. Unfortunately network is not available in my place so the datacard is of no use. MTS customer care told that I can raise request for refund. i have raised request for refund on 4-Dec-2014....

DEAR SIR/ MADAM, I reseted my dongle after enquiring the helpline as because of some unknown person using my wifi connection, but after reseting even after recharging for unlimited im not getting any internet connection. when i called to the ambattur branch helpline at chennai. they giving a very bad customer care not helping me in any way instead talking so rude. please help me to rectify my complaint. can i tell my dongle number?...

Hi, MTS Data card number - [protected] Account number - [protected] I have sent an email to customer care five days before but there is no response. Though I have sent an email to the 4th level escalation which is given in their website! In the attached screenshot you can check that there is no reposponse from MTS. The connection is activated on 7th Nov 2014. From when the speed is very slow (speed does not go beyond 300 kbs) and...

Hi This kannan modem number [protected], i have brought this card from MTS center in coimbatore, Tamil Nadu. But mostly i have been used this modem in my native place palani 624601. i have met two problem one is net work another slow speed for last 3 months, i have tired to contact with your customer care centre but no use & no responses from your customer care point . Note ;- Last month reply - i got only this reply, but no positive...

Dear sir, I have not activated any service in my mobile, but mts service provider charged rs.8 from my mobile number. I need the refund of rs.8 My mobile no is [protected].please register this as complaint. I have all the call and message details....

Download speed I am getting is just 0.5 Mbps to 1 Mbps (on speedtest.net) while it was claimed 9.8 Mbps before installation. This is really disgusting especially when I am switching from MTNL broadband to MTS Blaze dongle just for high speed.., situation gets further worsen when each time I call to the customer care to register a complaint they ask me to call after 4 hours as the server is down...even calling after 4 hours don't make a difference...

I'm not a customer of MTS. I got a call from a guy saying he is from Delhi legal court and MTS has registered a case against me for not paying the bill. Accordingly I got the MTS data card number to be [protected]. He has got the correct information about my address, dob and work location and stuff. I checked the same with the customer care where I got to know that the number is not valid. Reference : MTS number : [protected] Received...

I BOUGHT A POST PAID MBLAZE ULTRA WI-FI.IT WAS DELIVERED TO ME ON 12TH DEC 2014 AND THE DOCUMENTS WERE ALSO SUBMITTED AT THE TIME OF DELIVERY. BUT MY CONNECTION HAS NOT BEEN ACTIVATED DESPITE REPEATED CALLS TO THE PERSON WHO HAD COLLECTED THE DOCUMENTS AND ALSO CUSTOMER CARE. WILL MTS LOOK INTO THE MATTER AND RESOLVE MY PROBLEM. MY MTS WIFI NO. [protected]...

Hi, This is Arpit here and I own MTS Blaze([protected]) since August'14. I was getting extremely throttled speed when I bought it and I was assured that MTS is working in my area to fix this. I was charged for 3G+ and provided the speed of 2G. On my constant mails I was just told that soon the network will be fixed. But it's been 5 months and still there is no resolution to the problem. This kind of attitude is nearly a fraud to the customers....

I bought MTS WiFi Data Card few weeks back. Last week i raised a complaint saying that my Internet is slow and the service people took the complaint and said to me that it will be attended the next day. But it has been a week since I raised a complaint and no one turned up. I called them couple of days and asked again, they have a Sorry written all over the conversation and said to me that it will be take care by next day morning at 10 AM....

Hii, My data card number#[protected] which the worst mistake have done it by purchasing this product, this product is only to fool the customers for the sake of selling the MTS device, The first day it was working fine and from the second day it stated the pain for me to call continuously to MTS customer to look into the issue and the first execute said that the whole chennai area network is process of bandwith expansion and he asked me to...

My phone no .[protected]. I didn't activate any scheme. But, every month Rs, 25/- deducted without my permission, and I get reply that some schemes are activated. When, I ask over phone, hereafter scheme will be deactivated, amount will be refunded to the account, reply like this. But so far no amount is refunded. Every month within 10-15th date Rs.25/ - deducted . This month on 12th also Rs.25/- deducted from my account. When I contact customer...

MTS - Internet data card not recharged, no internet, no moneyback Dec 14, 2014 Data card number [protected] 1 . Transaction lodged for Rs. 595/- for the date of October 30 2014. for 2 months unlimited usage of internet without interruption. Internet services discotinued by MTS on December 10th 2014 for this payment. 2. Again got recharged with acknowledgement of transaction id no.[protected] for Rs.595/- as per the promise...

Data card number [protected] 1 . Transaction lodged for Rs. 595/- for the date of October 30 2014. for 2 months unlimited usage of internet without interruption. Internet services discotinued by MTS on December 10th 2014 for this payment. 2. Again got recharged with acknowledgement of transaction id no.[protected] for Rs.595/- as per the promise of the scheme for 2 months internet access on the same above data card. Till to the present...

Kindly find the copy of the complaint send to the CEO and the customer care of the company. To · [protected]@mtsindia.in ----- Forwarded Message ----- From: Dennis Andrews <[protected]@yahoo.com> To: "dmitry.[protected]@mtsindia.in" <dmitry.[protected]@mtsindia.in>; "[protected]@mtsindia.com" <[protected]@mtsindia.com> Sent: Friday, December 12, 2014 11:52 AM Subject: Customer Care Kerala - MTS Hello Mr. Dmitry Shukov,...

my mts number is [protected] and my internet is very very slow a mobile 2g connection could be much faster than this my download speed is only 10 to 30 kb speed some times even worst 300b/s so i made a complaint to them and my complaint id is DEC/5672 complaint made on 11/12/2014 at 5 pm they said that the problem would resolve at 22 working hours. after 22 hours i called them again they said that your problem would be solved by 16th then...