MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Hello sir, i have purchase a data card no. [protected] 1500inr and activated Time:[protected]:04:03. But regular face speed issue. MTS always telling speed up to 9.8MBPS but i have getting speed 100kbps and some time not connected with network. Then i have complaint many times with phone and emails. Detail are as under 19-JUN-2014 00:11:23 - complaint no. JUN/79796 22-JUN-2014 23:51:34 - complaint no. JUN/94194 23-JUN-2014 22:04:03...

sir i purchase dongle of mts on 18/9/14.On that time i got 10 g.b. free from mts co. is cutting my mb i had also complain on [protected] they register my complain my complain no. is nov/16000 but they call me after 7 days they said no problem now it is ok. But on that day i saw my 300 mb is cutted . Sir i use dongle i check 900 mb after that 600 mb left like this mts is cutting my m.b. with out use.Sir kindly reply me. on [protected] or [protected]. I...

I have purchased MTS data card with 999 plan. As per the plan 40GB download limit and 9.8MBps speed. I am using more than 5 months. I have tested Net speed, it is not reached 2MPps. I have mailed to their mail id. They told you are getting normal net speed(1.x) for browsing. I am not satisfied with their response. So kindly accept my complaint and resolve ASAP. Regards Krishna...

Hi I am writing this as the last resort after losing all my patience and faith and must hoping if this mail can turn around anything for me. I bought wifi connection of MTS- [protected] May 2014 and was committed speed o[censored]p to 9.8 MBPS. But unfortunately, I never got speed more than .09 mbps. Now that’s not even 1% of what was committed. I have been continuously raising complaints and wasting my time with customer care and...

I purchased MTS MBLAZE datacard last month. I asked for Rs.550 Plan. But the executive Saravanan (Avadi) wrongly filled it with Rs.999 plan. Before activation I have called to their toll free no[protected] and asked me to map me to Rs.550 plan. They said that in Chennai they don't have Rs.550 plan and said to use Rs.799 plan. So gave my datacard no to them and asked me to map to Rs.799 plan. They agreed to change. Before activation...

Hi, I purchased an MBlaze device worth Rs 2500. Within 4 months device became dead. The warranty period is one year so I called customer care and they told me to go to Bikaner(500kms from my city). I was not satisfied with the response so they told me to go nearby shop and submit the dongle. It took me 20 days to receive the replacement dongle. Still the replaced dongle is not working and they are saying some EsN number mismatch. Customer...

Hi, I purchased an MBlaze device worth Rs 2500. Within 4 months device became dead. The warranty period is one year so I called customer care and they told me to go to Bikaner(500kms from my city). I was not satisfied with the response so they told me to go nearby shop and submit the dongle. It took me 20 days to receive the replacement dongle. Still the replaced dongle is not working and they are saying some EsN number mismatch. Customer...

I stopped using my MTS internet connection (ACCNT NO:[protected] along time back since the Sales representative sold the connection with false offer - high speed and good network. Being disappointed and facing alot of techinal issues I confronted him many times, BUT HIS RESPONSE WAS - "I need to call up the customer care and upgrade the plan'. When I called to change or deactivate my MTS connection, the customer Care said " I cannot cancel...

My MTS MBlaze Datacard plan is 40GB Unlimited 3Mbps, Account No.[protected]. I got an SMS on Sun 9-Nov-14 8:33am from +9110 that 'I have crossed 7GB usage and the speed will now be restricted as per Fair Usage policy'. I called up MTS at [protected] and this is what the executive told me. - My plan has changed to 7GB Unlimited from 1-Nov-14 onwards. - This is an automatic change done by the computer. - MTS had sent me 'pop up screens'...

A guy from MTS named BABU called me asking if I was interested in a new data card from MTS and explained me the offer. When I asked for the speed of the Internet, he said I will be getting upto 9.2mbps and in average 2 to 3 mbps. But after taking the device I realized that what I waswas actually getting is .2 to .3 mbps. As expected I called them about 10 times and mailed 4 times with no proper responce. Its been 20 days now but the issue...

Sir,
i am hemraj mts no. [protected] has recently purchased mts wifi dongle which has a usb charger which is not working.when i used to attach dongle to it and want to use wifi form my phone, wifi is not able not connect.
please solve my problem....

i am from chennai, and i had ordered an MTS data card on[protected], and they had give me assurance that within two days it will get activated, the next day i recieved an call from the office for verification and there instead of giving my residence address i mistakely gave my office address and that night i informed the call centre and resolved the matter and they told me that next day i will recieve an verifcation call again but i didnt...

sir, On 7/11/2014 I have recharged my data card ([protected]) for Rs.348 through mobiquik online recharge. Recharge time was 18;12;49 .Amount has been deducted from my account but no recharge in GB taken place, instead the date of recharge has been changed. So please consider my complaint and do the needful to get my grievence redressed. Cell No [protected] Thanks and Regards...

Dear Consumer Support Team, Please find the details of the MTS data card usage problem where I was facing the problem & there was no response from any of the technician or from customer service people. I have attached two email copies sent to MTS customer care. Note: Whenever there is an issue with any of the networks they do ask for the details on email & there is no follow up done on this. I request you to take necessary action...

I have bought the USB STICK as i have been came to know about the good internet speed of the MTS, its been just 40 days and i am facing the POOR speed though spending huge amount of money for it. Have complaint about it several times but none of the service provider is interested for it....

Sir, Iam Manjit Singh, i have purchased MTS MBLAZE ULTRA WIFI DONGLE on 6/11/14 its Data card number is:[protected], the problem is that network signals are very low in my city, speed mentioned in my postpaid plan is 9.8 mbps but the actual speed iam getting in my area is just 250 kbps and also my Net gets disconnected automatically with in every 5 mins.I have called customer care number its not responding.This company has cheated me and iam...

Dear Sir, I have purchased one new Internet post paid Wifi Data card from M/S Sukhamani Trader, Shivalic Nagar, Bahadrabad, Haridwar on 30.10.2014. My all documents verification was also done on 31.10.2014. Since than I am following the dealer and your Dehradun center also for Activation . I am suffering heavily due to not using the Internet services for which I have purchase MTS connection. I am following with all concerns since last...

Hi My data usage is very less. but my account has been credited more amount. The service of your company had been very bad. I have use only one hour and then my 1 gb has been credited. Your service has been cheating me. will you take immeditaly take any action to solve my probelem otherwise i will be changing to any other company. And also i will charge a case. sanal...

Hello, Myself Kapil Nanakwani, did recharge of 399/- on MTS Ultra. There was an offer of 6GB data + 2 movie tickets on the recharge. I did get 6 GB data but however MTS didnot provide me movie tickets as mentioned in recharge scheme.! They sked me for updation of email id. Ironically, they were sending me mails of various schemes on the same email id. This is very bad service from MTS India. Transaction id: :M33081816a14 MTS...

Hi, I had taken MBLANZ Data card from MTS where I requested initially to activate 5 GB plan with month 500 RS charges however my plan was activated was with 40 GB data with RS 999. I raised request at varies time by call and emails to MTS however requests were not taken care. Recently I raised another request with customer care person on 25 Oct with request number - 840004 however still there is no update and while calling upon again...