MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

MDN [protected] I have requested disconnection/termination of MTS data card before Aug 14, However they closed the ticket. When I call them to find out the status of the ticket, I got to know that the ticket is closed as they could not able to reach me. If they feel I should be available 24x7 for their call then not possible. They should text me or email me. Finding no other way I raised one more request for termination and asked for final...

I took a plan of 7GB+ unlimited for Rs-699 and suddenly the net was dead slow 10 days..!! Then I recharged for Limited pack i.e 499 assuming that may be 7GB was limit, but, the performance was even more slow...! when called up customer care people they told me recharge for 100Rs again to get the 499 Rs activated !! That was WORST !! NO PROPER RESONPENSE FROM THE TEAM !! WORST PRODUCT...

Sir, i was using one MTS Data card. number is [protected].I was not getting gud servise thats why company itself told me to close this connection. I gave the request in customer care on August 29, 2014 and they told within 24 hours your servise will be deactivate. I already paid the bill till July 2014 month and i paid 1000rs security deposite too. They told about august bill that it will be adjust with security deposite.Like it my all...

I have got the MTS datacard 3 months back, the device was working fine for 1st month from past month the speed has decreased to 20kbps according to the plan i should have 2mbps. I have raised the complain thrice but the customer care is not responsive they reply back with a series of steps or call me at odd times and say that we need to resolve it online i.e while using the datacard. I had given them a time at which i can be there online...

I brought this MTS wifi datacard almost 30 days back with 40gb unlimited plan of 999INR. Begining 10-12 days i was getting good speed but later on it got #Reduced countably to 10-12kbps, even lesser than my cellular data! I called the customer care several times and even raised complaint w.r.t speed issues which i am facing from almost 20 days. One of the executive said that there's no HSD network in my area. Then how the hell in the begining...

Hi my name is Himanshu Aggarwal I am using Mblaze data card with no.[protected] and facing lot of problem with the speed of connection. It was really too good before when i bought it but now it is not even working. I was appreciating the product and service when i bought it but now it is completely worthless feel with the product and service. Please do consider this complaint on HIGH PRIORITY BASIS and fix it for me....

Hi, I am Nagarjuna am living in cheenai, i have purchased the MTS MBLAZE ULTRA WiFi datacard for high speed Internet on 25th October 2014. i realised after using that MTS datacard, it is dead slow and i have tested the Internet speed using Internet speed tracker it shows only0.39mbps. I have raised a complaint regarding Internet speed at MTS customer care still now they didn't take any action still am facing the problem. Could you please...

I want to close MTS post paid DATA CARD connection no. [protected]( AC NO. [protected]). I have try for this by going MTS service Centre, by doing MTS live chat and by talking on mts customer care no. [protected] and [protected]. they are not responding properly my balance is being deducted and time is also being wasted. I just want to close this connection and do not want to pay for one more time for next month...

hi.. friends its a very poor...plz dont buy any one, bcoz .mts ka excutive mujhse bola ki bhai sahab ye speed achi deta hai le lo agar nahi diya to refund kar dena ...maine le liya aur ek bar bill bhi pay kar diya ...its a very poor..mts speed is poor than 2G speed in delhi, maine 10 bar complain ki but kisi bhi complain ka resolution nahi mila..maine use kiya only 2gb but bill liya ja gya pura..1150 rupi..ye costomer ko full bnaya ja rha...

I recharged my MTS data card on 23/10/14. of Rs. 299. of 1 GB. In this data card the remaining balance got transferred to the new one if recharged . But when i recharged it the old balance did not got transferred to new one. The old Balance was 3663.39 MB and when i recharged it of 1 GB the new balance was supposed to be 4687.39 MB which was not so . The old balance did not got transferred to the new one and it was showing 1 GB as the remaining...

I have asked for help on numerous occasions and get no where. Your staff said that someone was stealing my points and I should get a password to login. After that I have not gotten any help to setup a password. My usage points keep missing and this is frustrating. I am here with 5 thousand other residents that like MBlaze but some are begining to have the same problems. If this does not get fixed we will be forced to go to another company...

Sir, I am Hemraj. MTS no-[protected] is facing the problem of slow download and surfing speed.I have recently purchased mts mblaze ultra wifi dongle on 22oct 2014. I am provided with 10gb data for 15 days but the download speed is 2 kb/s(min.) And 20 kb/s(max.) And sometimes it gives max. 50 kb/s (once in 2 days). The surfing is so slow that fb login page takes 10-15 min. to load. These 2 are the main problems i am facing. Please help me....

My dongle number is [protected]. And my name is Nagraj. I took the 999 40 gb plan. But i am getting a speed of not more than 50kbps to 180kbps. some time get 1mbps, but its only 15min to 40min. then it will start a 40kbps like that. Even a 1mb file is taking several minutes to download. I gave many complaints to the customer care, but was getting no response. I would like a disconnection with immediate effect. I WOULD NOT RECOMMEND...

Sir, This is to bring to your kind notice that I “ Madan Mohan Jindal” has registered a complaint against "Sistema Shyam Teleservices limited {MTS}" but still i didn't got any solution moreover they are trying to mentally hare sh, disturbing & argumenting with me. They have sent me a legal notice also. I would be highly obliged if my above stated problem is solved as soon as possible. Thanking you, Yours faithfully,...

Hi, As I am getting a very low download speed of around 1 MBPS, I have decided to cancel my connection. I dont want to unnecessarily pay for this low speed. Kindly terminate this connection. I will clear the bill if any. Please find below the mail by MTS about the speed confirmation by your technical team. [protected][protected][protected][protected][protected] Dear Mr. Rajashekar, With...

Hi, My Name is V Sriram. On June 10th 2014 I took MTS connection (Data Card number [protected]). However on 3rd day itself I called and raised a complaint(NO-JUNE/7243) for slow speed which was ( 0.2 mbps whereas MTS claim 9.2mbps). After 3 days when I called the customer care they CLOSED the ticket without asking me or informing me and more over they took the complaint for installation issue whereas I clearly mentioned SLOW SPEED. Finally...

Dear MTS, data card No: [protected] Your guys sold the MBlaze Ultra Wi-fi data card with a promised speed of 9.8 Mbps for 40 GB data per month to me on 4th Oct'14, activated the same on 6th Oct'14. And I have not received It's been a week since I bought this and even for a second I could not see at least 1 MBps on my screen during speed test. Though I gave a complaint on the very next day of the activation i.e. 7th Oct'14, nobody...

Hi There, I am Krishna Mishra and got a call today 18th oct, 2014 from this no: [protected] and she misbehaved with me and nearly abused me for not taking her MTS wifi connection as i am already an MTS user. Please look into this matter asap. Thanks, Krishna Email: [protected]@gmail.com...

Putting Down a Reference Mail which I sent to them : Hi To whomsoever it concerns, First of all I know even writing to appellate will not work because everyone in MTS is having the habit to ignore the customers still writing just to make you realize that there is a word called customer satisfaction and honesty. I took a MTS dongle around 20 days back(unluckiest day of my life), the representative came in and said it will give upto 9.8...

To whom so ever it may concern I have an MBlaze internet connection, number [protected]. I am experiencing slow connection for a few months now in Alappuzha near Railway Station area. As a gentle customer I contacted your complaint's cell, [protected] on 11/10/2014 at 09.29 hrs and 0.37 hrs. As per their instruction I also conducted the speed test and communicated the result to them. Further they regd my complaint and assured that my complaint...