MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Hi, We have taken MTS data card corporate connection one month ago.At the time of buying datacard, MTS sales man has assured that they will keep a booster incase of any connectivity issue or else they will refund the amount. After buying we checked that there is no network in our house so requested to keep booster.But they denied it now as it is expensive to keep booster and they are not willing to repay the amount. Meanwhile they...

My name is Prashant Kr. Singh. I bought MTS MBLAZE Ultra on Aug 21, 2014. It got activated on Aug 24, 2014.I got speed issue and i complained regarding this on Aug 31, 2014.My complaint no. is AUG/135550.After 2-3 days i received a call from MTS and they told me that device needs to be replaced and they told me to go to service center for this.I went there on sep 5, 2014 they took my device and told me to come on monday (sep 8) to get a...

I got the new wifi data card from MTS, purchased on 18th july 2014 and it got activated on 22nd july 2014 . paid Rs 1500/- for postpaid 999 pland for 40gb unlimited data with high speed upto 9.8mbps. On day 1 the speed was just 10-50kbps, and the device had some hardware issue as it keep disconnecting from the pc. I checked the device on few other laptops and also with wifi charger to check, but the situation was same, no speed. I lodged...

I had Purchased an Mblaze ultra wifi dongle which claimed it has a speed of 9.8 mbps, even after repeatedly asking the vendor about the product and network, he had assured me that the speed would be not less than 9.8 mbps. I recide in the korattur area in chennai and i was assured that i will get full speed. But once i turned it on, i was shocked to see that the data transfer speed was just 0.3-0.5 kpbs. its not even mbps, its kbps.I had...

Hi, My name is Durgesh, I bought MTS ([protected])data card just 15 days back which is registered in the name of my father Mr. Rajendra Singh and got activated, however it got disconnected on 11/09/2014. I called to customer care sw rep he said my phone would be activated in 4 hours. However number was not active so I called again sw rep again he said number is deactivated as I owe some money to MTS for another card which was activated...

DEAR MTS THIS IS THE SAD BRIEF SUMMARY OF EVENTS TILL DATE NO IDEA IF THIS MAIL IS GOING TO MAKE ANY DIFFERENCE AFTER SEEING THE TOTAL LACK OF RESPONSE FROM YOUR COMPANY DESPITE MY HAVING CALLED YOUR CUSTOMER CARE NO SEVERAL TIMES OVER THE PAST FEW WEEKS 1) My MTS Datacard No [protected] was activated on 18th or 19th Aug 2014. 2) I immediately found that the average download speed was not more than 500 kbps .. this was also...

iam basil, iam using MTS Mblaze ultra, iam having slow speed problem . i was promised speeds upto 9.8 mbps but iam getting only about 20kbps to 100kbps . i have complained many times about this issue but iam not having any responce from the MTS personals. iam using postpaid unlimited 40 gb plan at 999 rs per month. and they are calling me to pay the bill amount . but if i ask about the speed issue they will say that they will check on that...

I HAD BROUGHT A WIFI DATA CARD DEVICE ON 2ND JULY 14, WHICH WITHIN FEW DAYS (8TH JULY 14) STOPPED WORKING. THE UJJWAL TELECOM, DEHRADUN, ENSURED ME THAT THEY WILL REPLACE WITH THE NEW ONE WITHIN 15 DAYS. THEN I SEEKED DIRECT HELP FROM THE MTS COMPANY, WHICH THEY ALSO ENSURE TO REPLACE IT. UNFORTUNATELY, NOW MTS HAS STOPPED GIVING ME ANY RESPONSE THROUGH MAILS....

signals where very good when installed. for the pat one year we are not getting good reception for our laptop dongle. when we ask the dealers they tell the problem would be resolved ASAP and its been seven months since we started our complaints. the info that we got later was that the tower in our area was out and it would be fixed promptly. my location is rajouri garden opposite to the police station near TDI mall.on believing the dealer...

Hi all, In ever saw this much poor service provided to by any telecoms company, My mdn number is [protected] contact number [protected], I have registered the complaint re my datacard speed which has good tower but speed is 23 kbps as average and max 1 mbps..but according to plan it should b up to 9 mbps oly 1st month it ws good, after that not even single day it crossed 1 mbps..for complaint also no resolution given still, agent in customer...

with only one mistake of dealer . my 299rs get to the other person by the mistake of retailer . mts is a very bad company services was not provided. if i not get the balance i will shut down mts . my data card no is [protected] and the other in which wrong recharge has done . [protected] recharge amount 299....

Hi Support, I have recharged my MTS card with 1499 and they have given 15 GB data o[censored]nlimited but suddenly the usage decreased to 5 GB and I asked the report and they provided the report which itself wrong. I have attached the screen shot of report and it shows the line 22 and 23, usage is 1.409 but decrease the left balance from 13.874 to 9.186. Once again on lines 25 and 26, data reduces from 9.188 to 5.738 after using 1.315. I...

Sir,
MTS Number: [protected]
ACCOUNT Number: [protected]
AMONG ONE PREVIOUS BILL & BILL No; THRIND[protected]
BILL PERIOD INCLUDE: 01.05.2014 to 31.08.2014
[protected][protected][protected][protected][protected]------
1. Most Importantly it is worth to mention that it is very difficult to contact MTS over Phone.
2. I got an...

Dear Sir

This is to inform you that I have been using the MTS Ultra boradband services from April Data Card number is [protected]. I have been using the plan Corp HSD-REV B 444-3GB for Rs.444. My usage is very limited and it was good for the first two months. Now from last two months MTS is charging very high which is 5 times more than what i use. MTS doesn't send the bills but send the sms for payments and additional usages....

1) bought MTS ultra 3g data card on 1st Aug 2014(MDN [protected]) 2) activated on 2nd Aug 2014 3) till now data card is not working properly.. 4) raised compliant on 4th Aug ( nobody answered my call in customer Care during weekends.. 5) compliant no AUG/1090 till now no resolution happened and still data card not working.. Fed up with the customer care team I made another complaint. The new complaint no is AUG/5826. A month has gone...

I have purchase MBlaze wifi ultra device from Vipin Sharma, Sales Manager, sohna road, Gurgaon. At the time of device purchase, I told him that I'll purchase this device only if it'll get activated within one day. He committed me to do so. After one day, I called to Vipin Sharma several times and he didn't pick up the call. It's been three days and still it's not activated. Now, this is my humble question to MTS team, whom should I trust...

Sir I am Manik Tripathi Contai, Purba Medinipur Pin-721401, W.B ! Mobile no is- [protected]
Problem is -
Tomorrow recharge 70 Rupees In Full Tolktime Offer by Plus-HD-V1.9" style="border: none ! but my mobile Blance show 43 approx but outstanding balance deduct not information my knowledge without no massage but why ! my mobile is hawai mts black in white set !!
So verify my mobile no [protected] for balance...

HI mts, Please change my plan to 999 DATA- 40GB, I have already requested many times to do the same but your person don't change my plan in first month he replied we change it from next bill cycle. After completing a month I again call and said about that then he again said that we can not change plan from now. We change from next bill cycle. Please change my plan from now, otherwise I am not going to pay you any more. Reg...

I've purchase MBlaze wifi ultra device from Vipin Sharma, Sales Manager, sohna road, Gurgaon. At the time of device purchase, I told him that I'll purchase this device only if it'll get activated within one day. He committed me to do so. After one day, I called to Vipin Sharma several times and he didn't pick up the call. It's been three days and still it's not activated. Now, this is my humble question to MTS team, whom should I trust...

Dear MTS Ultra Internet connection. I have been using your services from past 4 months using Rs-444 data plan. First bill came to 450Rs and second month it was 550Rs. With the same amount o[censored]sage last month charged me 857Rs, and this month with a very minimum usage they have charges me 2857 Rs with no details o[censored]sage. No bills are sent to me. On what basis you are charging your customers like this. Is your intention only to loot the...