MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Recently I have taken MTS Postpaid connection and they provided the ZTE device for the same but it doesn't have PPP VPN internet protocol hence I raised the complaint on the same day of device activated complaint no: MAY/9557. After doing several followups (50 times) Finally I got the device replacement with Huawei E315 on June 9th. Because of the device compatibility issues I was unable to use VPN service during that 13 days hence I requested...

Dear Sir,
My name is Surjadip Roy, I am from Kolkata. On last Friday (27.06.2014) I have purchased a MTS 3G+ dongle by exchanging with my previous Airtel 4g dongle & cash amount of Rs. 1099.
At the time of purchasing the MTS dongle I have submitted the following documents--
1. Office address proof, given by our HR dept.
2. PAN card Xerox
3. Voter card Xerox
4. Passport size photo
5. My...

Dear All, My Name is varun and i have purchased MTS data card number[protected] on 1st feb. I was inform that roaming will be free and i took the same to Panipat in NCR area. Now they have genrated the bill of INR 2500 unncessary & blocked the out going services. Call center is always facing technical issue so they are not able to help even,...

Hi, Recently I have bought a MTS wifi dongle for Internet surfing in vikashpuri New Delhi. It is mentioned in the cover that speed will be upto 9.8Mbps and was assured by the deler and customer care person that i will get atlest minimum of 4 Mbps speed in worst condition as they have good service here. I am using the service since last 7 days and came to know that, the speed is same which is 700Kbps or below which is not even 10% of...

The MTS Mblaze Post paid data card promises to provide 40GB of Data usage per month and in the beginning they said the monthly charges will be Rs.999/- and then when the bill came for the first month and it was well over than what the said me and it was just above Rs.1122( yea you heard it right it is Rs.1122 per month) .. On top of this i'm not able to download anything.. So i sincerely say that do not buy MTS for 40GB ADD its just a trick...

Dear Sir,
My name is Surjadip Roy, on last Friday (26.06.2014) I have purchased a MTS 3G+ dongle by exchanging with my previous Airtel 4g dongle.
At the time of purchasing the MTS dongle I have submitted the following documents--
1. Office address proof, given by our HR dept.
2. PAN card xerox
3. Voter card xerox
4. Passport size photo
5. My official identity card xerox
I have requested...

I got my MTSBLAZE dongle two weeks ago believing in the Demo for internet bandwidth availability for approximately 2 MBS from my home. After activation of the internet, I have been experiencing very poor internet connectivity due to low Bandwidth say I was receiving only 200 KBs or less. I have already lodged a complaint against the speed issue which is pending still...

Hi, i purchased the data card (no. [protected]) on 24th June 2014. The no has been activated on 26th June evening around 8:00 pm. I was getting the very good data speed then.i
started dowloading some movies on 27th june, but suddenly i got a sms
from your side that I have comleted my alloted data of 40 GB and now my
data speed will be low. where as i had used only 8.31 GB data. I thought
that the sms i got by...

After the complaint lodged at MTS customer care for N/W speed issue and escalation to appellate, the appellate spoke to me .The funniest/cruel fact is, the scumbag doesn't even know what is service or resolution.He don't know what the real issue facing MTS network or do not have any ETA(Days/Months or even years)for the resolution to the problem. For him, there are two resolution. 1. To deactivate and get lost 2.If still want to...

Hi I have taken a new post paid MTS data card on 25/6/2014 evening for an amount of 850 rupees. I do not know the sales guy name but his number is [protected]. The new data card number is [protected] and the receipt or form number is TNR90366018. Sales executive told me it will activate in 24 hours, but data card not activated till now 30/6/2014. When i call the customer care they said my details not updated to their records after that...

MTS is a company of mother [censored]ers & ..I was using their dongle which was supposed to give 3.1 mbps speed, which gave 0.7 mbps speed...I thought MTS ultra would be better with 9.8 mbps speed..from thestart in January 2014 itself, the speed was maximum 1.9 mbps...over months it got reduced to 0.9 mbps speed..even checked in their own server, it showed 0.9 mbps speed... Now the speed is 1X... claim 9.8 mbps..but see how it is..these must...

Hi everyone, I bought my MTS data card ultra wifi 9.1 mbps speed, I am post paid customer. I was really very much frustrated by their service from the day one i was facing the speed issues problem. Several times i made a complaint issues but no proper response from MTS team. i had visited directly to the office "Sistema Shyam Teleservices Ltd in Ambattur, chennai" more than three times even though no responses from. I will get a call...

Respected Sir,
I Jagdish Prasad have purchased a Mblaze MTS Ultra WIFI dongle on 19/6/2014 MY First Complaint is Against Backend team of MTS When it was the time of Document Submission including (VOTER ID CARD, AADHAR CARD AND PHOTOS) I have submitted with my latest photo with them but THE PERSON from their BACKEND TEAM will keep on asking for my new photo again and again inspite of submission of my latest photo with them.You tell...

Dear Sir, I was using MTS data plan since April’13 and I have stopped using the connection due to poor performance of internet. So, I wanted to close the mts connection, I got a call from MTS collection center on 25th Jun’13 for paying a total outstanding of 1666 after that they promised me to close the connection over the phone and I don’t have pay anything after that since i was not using the connection, I maid the full payment...

I was using MTS data plan since April’13 and I have stopped using the connection due to poor performance of internet. So, I wanted to close the mts connection, I got a call from MTS collection center on 25th Jun’13 for paying a total outstanding of 1666 after that they promised me to close the connection over the phone and I don’t have pay anything after that since i was not using the connection, I maid the full payment...

I do not apply for any sort of services. Whenever I get a call from the company, I disconnect it. Still, every month I observe a deduction of Rs. 10 from my balance. But on 25/06/2014 Rs 30 was deducted. These involuntary deductions are completely not welcomed. Please take proper actions as it is becoming a new agenda of MTS....

I have taken MTS post paid monthly Rs 999/ plan- connection and it got activated on 11-Jun-2014. From the day one the average speed i got is 20 to 30 kpbs. I made a complaint on 12-Jun-2014 and today is[protected] still it is not resolved. I made repeated follow-up calls to ensure for early resolution. Instead of solving the problem, they were rude in their response. They are making a wrong statement that "they took an appointment to fix...

The reply I got from the MTS most responsible appelette authority, Karnataka circe. Instead of taking measure to improve the speed, the cheaters simply declined that even 2 Mbps speed they cannot provide for a 9.8Mbps connection. Check out their reply in the below screenshot image....

I have mts data and i had rchg with 999 data plan.\ Firstly i was very disappointed with service of network, which was very slow to dow and surf. And later a week i came to know my data card balance is over and i was shocked how is possible and i called then and they said me you done too much upload that why your data bal is over, i said them it cant be but they dint solve the matter and hung up the call. Help and punish this...

I have lodge the complaint for data-card not working on dated 15/06/2014 & got the complaint no. JUN/29343 which has to be resolved in 20 working hrs but not resolved then again complaint lodged & got another complaint no, JUN/38449 but this time without resolving & attending the problem msg. comes that your complaint is resolved & closed. thus i am not able to use data card from 15th onwards & most of my work is stuckup....