Mts — balance was not refunded & complaint no was not given.

Address:

Jalpaiguri, West Bengal

last on 21.05.2015 my mts([protected]) balance was deducted. next day i called to customer care, they assured me to refund that balance. three times my money has been deducted. Onece Rs 23, Rs 08 & Rs 08, tht means total around Rs 39.they told me some services was activated, bt after that they told me that it's their fault & thats why money will be deducted. but yet my balance not refunded. now just 6 days before I called to customer care & they told me now that they will not refund my money & they will not give me any complaint no against these case. so i need my money back.i am giving you just 21 days further to resolve these problem, otherwise i have to take another step at our end.