Mts — Cancel my MTS BLAZE Dongle Data Card,, which i dont use,, | |||||
Please NOTE that am using MTS connection from nearly a year, , i didnt face any concern initially, , but from last 2-3 month, , everyday its consuming 1GB data and by 10th - 15th day of every month, , 10GB getting over and it will ask for recharge, , , which is pethatic, i had raised many complaints, , customer service they say technical ppl will call in 4 hrs, , and when the technical support person will call in 4 hrs and he will say, , we are looking into issue, , will get the resolution in 6 working days, , Initially they say 14 working hours, , which they never meet this SLA, , After that, , tickets will close like its duplicate ticket raised, , by this time, , monthend will get over and new month will start, , what a strategy to engage customer and cheat to loot more money from customer, , so i have paid the last month bill of 1200/- and MTS Blaze number: [protected] PLEASE HELP ME TO CANCEL AND CLOSE THE ISSUE, , EVEN I DONT WANT TO GET WASTED THIS BLODY DONGLE, , I have also raised several complaints on MTS website, which is attached below link Regards Kiran Was this information helpful? | |||||
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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||||
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![MTS / Sistema Shyam TeleServices [SSTL] Phone](/img/bn/phone.svg "MTS / Sistema Shyam TeleServices [SSTL] Phone"){kind=small}
+91 12 4481 2500 [Corp. Office]
![MTS / Sistema Shyam TeleServices [SSTL] Website](/img/bn/www.svg "MTS / Sistema Shyam TeleServices [SSTL] Website"){kind=small}
![MTS / Sistema Shyam TeleServices [SSTL] Address](/img/bn/location.svg "MTS / Sistema Shyam TeleServices [SSTL] Address"){kind=small}
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
am not sure what is the current status of this complaint, , still looks no resolution, i would appreciate it to get this resolved ASAP, , , practically speaking, am not using this MTS BLAZE Dongle from end of Aug 2015, , but still am keep chasing about the bills and additionally bills are getting generated,
There were collection recovery team had called for money, i told them, , that I have already paid and they also confirmed that My M BLAZE Dongle is NO MORE ACTIVE, ,
I HAD ALSO SENT MY BANK SCREEN PRINT WHERE THE MONEY HAD GOT DEBITED, , BUT STILL AM KEEP GETTING CALLS FOR MONEY, ,
Please find the screen print for your reference, where i have paid one payment on 6th Oct and Other payment on 20th Oct,
6th Oct - 1200/-
20th Oct - 1300/-
and also the mail or the reply which i sent to them, , which is marked to MTS customer care support team.