Mts — Charged for defective wifi modem without providing any service
S
SamyukthaS
Address:
Chennai, Tamil Nadu
I was sold with a defective modem which didn't work even for a day. While I was trying to return it and get my refund of Rs.2200/-, they generated a bill amount of Rs.1725/- for 0MB used and no service provided. I had been haunted with repeated phone calls and sms which led to no resolution of this issue. Finally instead of paying me back, now I received a message stating "Advocate Notice generated due to non payment of Rs.1725 for your MTS A/C no."
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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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