Mts — Connectivity

Address:

Kozhikode, Kerala

In fact I had an MTS data connection earlier ([protected])...was not satisfied with the speed and performance..hence called their local business associates...they asked me to go for a better plan and gave me a new connection ([protected], in the month of June 15), after paying Rs. 1300/- for the gadget. In fact there was much delay in getting the connection almost 10 days; due to reasons known only to MTS. Every time I call the customer care to activate they say the user name mentioned by me was incorrect (probably the number was used by someone else till recently)...and finally with some intervention got it through. Since June '15, I have hardly used it (got two other connections; one at office and another the mobile; hence was not in an emergency; but frequently called the customer care to correct it; but of no avail. Being a responsible citizen, I paid the monthly subscription charges (3 months, at an avg of Rs. 900/-PM). Please note I have finally asked the officials today (1st of September '15) to disconnect and they have asked me to pay the dues till 1st Sep...(I paid it as well)...it was my mistake; to choose MTS for a 2nd time; so within three months I personally lost almost Rs. 5000/- for trying MTS...and trusting the brand. Being a senior management professional I hardly got time to run behind these people. I would have really sued them for the mental agony and trouble they have given to me. God save them...they will perish on their own.