Mts — Data card balance not carried over and poor care service

Address:	600058
Website:	Mtsindia.in

Hi I purchased data cart from MTS on 19.09.2015 #[protected] nesg from then recd on21.09/15 stating that Data card activated I checked same day Night 23.32 hrs it is not activated and No balance in said a/c no Next day 22.09.2015 Telecaller Named Priya called and informed that I have to spent minimum 200 mb innext two days I told vher that yesterday I checked and it is not activated so I will try today evening then operation started from 19.30 hrs so it is from22.09.15 to 15 days will end on 06.10.2015 but they end my act onv05.10.2015 itself without any information or communication several time contacted their Ambathur office Chennai they told to conutact CCar to venkat [protected].. he is the right person but no use to contact him he is telling stories again Nd again and asked to contact Cc care ther will respond allv attempts vail They took 1590 and used approx 2Gb balance 8Gb not carried forward Poor customer care Telling lies and false commitment in Chennai Ambatur MTS office No proper communication or reminder for Data ending details so for No SMS too. phone line saying Tamil help line no 2 but it is only Hindi No Tamil Please dont use MTS because no info no cc after sales By:Sathyanarayanan MBA L.L.B