[Resolved]  MTS Data Card — cheating customers, horrible customer care and very low speed

Address:Gurgaon, Haryana

Hello Antarip Deb, Gurgaon having a MTS Number:[protected] Registered numerous complaints regarding slow connectivity and disconnecting problem from server from last 4 months. Issues 1. In the name of 9.8mbps, I am getting 0.37 MBPS mbps speed with frequent drop offs. 2. Very very difficult to reach Customer care on toll free 3 I have to wait for hours to register my complaint on paid line, and then they don’t give proper solution, just vague commitments. 4. Even though promised but no Network engineer from your team arrived till date !!! 5. for 0.37 MBPS mbps speed ypur charging me a tariff of 9.8 mbps for last 4 months. 6, This time after making payment they have disconnected my service, lodged complain twice but saying after 14 hours it will be activated but ... Making false promises that my problem will be rectified with in 6 weeks, now 4 months have gone. I am HIGHLY UNSATISFIED and I will never ever recommend anyone for MTS connection. Regards, Antarip Deb Sector 52, Gurgaon Haryana
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Aug 14, 2020
Complaint marked as Resolved 
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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