Mts — Data card No : [protected] - Everything MTS does is all wrong and it is cheating indian People

Address:

Chennai, Tamil Nadu

Dear all... For all your kind attention. As per the conversation had with MTS today by 1.30pm with Mr.Gowtham from the escalation team. My request was to increase the signal strength in my area which is 182, 6th cross street, TVS nagar Korattur, Chennai 76. After registering a compliant with you continously from 11th of august 2015, your technical my place on 24th August 2015 afternoon 1.30 pm. He was checking from my house terrace to connect with the Data card. He said that he wants to know the speed from the house terrace and compare it with the speed inside the house. He was also pretty convinced that the speed is not upto the mark. As per his statement, the speed was less than 1 mbps ( more than 9 Mbps was promised) in my house terrace. Korattur is ranking 7th in india interms of Land Appriciation and that is the reason you are Marketing your product in every street of my Korattur TVS nagar Street light pillar to every house compound wall. Why do you have to sell a product in my area, where you cannot give proper service. You did not deliver what you have promised and keep on sending me bills every month and I keep paying every month without fail. By then you did not consider that this customer is paying bill every month, lets give him good service.Everything MTS does is all wrong and looks like MTS is cheating indian People. Being a Fareign Investor, your moto should be providing better servie than the Indian service providers. We as indians, believed you and your russian back ground interms of your technological advancement. But your service is completely irrelevant and opposite to what you have promised to deliver indian people. Each and every employee should have the same deliverance mind. As far my under standing is considered, after talking with your cutomer care executive and Escalation team, it completely looks like they are not bothered why i am closing my connection with MTS. All they worry about is, i am talking how my script is written which is infront of me. I am wonderig whether Mr.Dmitry Shukov - MTS CEO and Mr.Narasimhan - Deputy CEO is actually monitoring the how the service is provided after a connection is being sold. whether the customer is becoming a brand ambassador or he is being tortured for what they have bought from MTS. Mr. Andrey Dubovskov - Charmain of MTS is sitting somehwere try to expand the business and this is how the service is rendered once the approval is given to provide service to indian people. Coming to the point : Your executive told me that I have to pay my pending bills for last month, this running cycle and 4 more days which I did not understand. My requirement : Last time also I faced similar problem with MTS and I had to settle it in Lok adalat. But this time I am not giving up until I am getting a better service. I am looking for an positive result for my issue. I have also planned to take this issue to national media and Social network in order to show what india is getting for letting foreign investor do service in our country. -- Thanks and Regards Prasath Vasanthan