[Resolved]  Mts — Dead Modem & Deactivated but Bill is generated

Address:

Thanjavur, Tamil Nadu

Sub: Dead Modem Purchased only not connecting and under repair. But, Dead modem Bill is generated every month end –- 21.09.2014 only – I disconnect my Mts and want to return your MTS . Modem. I want compensation for last two months. Ref: Your MTs Bill (12th Aug -2014) and Customer Care No.[protected] Details of Modem: Name: Prakash.R Activation Date: 9-Aug-2014 My Mts Data Card Number: [protected] My Account Number: [protected] My Tariff Plan: Super Unlimited Revb-999 Monthly Rental: 999 Billing Cycle : 1st to 30th of every month Bill Due date: 18th of every Month First Bill generated amount is Rs.833 Fine Rs.100 Second Bill generated amount Rs.1756 Sir, I contact MTS Customer Care more than 100 times. They are only money minded and deliberately cheating. I ask the MTS Complaint address and resolve my problem. My problem not resolved and threat to pay bill otherwise every month end your bill generated. Finally, I say your company Post paid modem only purchased and only one second I see your modem finally dead. Yesterday I bought the modem from your Service Centre(01.10.2014). Last and finally, I say your company is deliberately cheating and threatening me. My time and Business was wasted your Post paid Connection. Now, this time I did not use your Modem but how did I pay for your bill.Modem is purchased, immediately dead but Bill is generated Kindly accept my notice and take immediate Steps. Your Sincerely R.Prakash