Mts — Deaf Customer Support Team-Please Teach them to understand English

Address:

Bangalore, Karnataka

Dear Appellate Authority @ MTS, Very good technology MTS has, without any measure or site visit MTS team said that I am getting'DECENT SIGNAL' on my MTS Mblaze at my Residence. It is with respect to the ongoing [Atleast 10 complaints] I made on Poor signal reception. Then why the* your executives/Field engineers called me many times [Atleast 7-8 Calls] and given false promises on site visit. One person told me that he will visit yesterday by evening and I kept on waiting. You are responsible if I approach consumer court, that very poor appellate authority MTS has and they dont understand English and only know to reply using standard templates like "We regret the inconvenience you are experiencing in this regards. At MTS, we believe that our customers inputs / feedback helps to improvise our services and ensure that we strive towards achieving customer satisfaction." this is crap please don't use such kind of English which you don't know the meaning. Even customer support team is also not supportive and knowledge level is very low. My MTS number [protected] Should I thank You! Santosh