Mts — Discriminating and giving fraud commitments during the purchase.

Address:	Vadodara, Gujarat, 390023
Website:	www.mtsindia.in

I have purchased your MTS connection on 24th October, 2015(mts: [protected]) from a vendor who had build a tent on road . I purchased the MTS dongle for 500rs and was given me a offer for 999 monthly package with 24 GB data/unlimited. The donlge I got from the Person Hemant Soni(Aread Head Vadodara) gives a speed upto 3 mbps only whereas i was told for uptol 21mbps like the one I had prior (MTS : [protected]). The one I am using right now does not given even a speed of 1 Mbps. Before going to the consumer forum I would like to email you about the problem. I tired to reach the guy named Bankim Raul who provided me with the dongle but got no response. I made a complain about the speed today dated 28th October, 2015 complain:OCT/4332. I had a word with some other person who informed that the stick i have just gives the speed o[censored]pto 3 mbps. Your executive sold the unit without informing me anything. I was with my wife and i have a witness too about your fraud. I would request you to take a look into the matter. The speed and unit I have right now is of now use for me. Awaiting for your response. Thanks, Krunal Patel