Mts — Fake promise and cheating

Address:

Chennai, Tamil Nadu

Data card No: [protected] Account ID: [protected] I have bought MTS wifi datacard 1 year back. The executives explained the speed(upto 21.1 mpbs) and futures and i was really impressed and bought it immediately. When i start using it i was really disappointed because speed never crossed 256 kpbs.i have raised no of complaints but no use. whenever i called customer care they replied that the problem will be resolved with in 22 hrs but they never responded after that. after some period of time they closed that without get confirmation from me. So i got irritated and stopped payment then they called me and asked me to pay. I explained everything then they promised me that now the line is deactivate mode so we can not do anything so please make the payment once the line comes to active mode we will resolve your problem within a day. I believed their words and made payment after some day i realised it is also fake. i called the concern person who promised me to collect money and asked him what happened? he replied that if you have any problem you have to contact customer care and raise complaint. He used abused word also. Complaint Nos: JUL/11324 AUG/7893, 11135, 2732, 2938, 3147, 6130 These complaints are closed without providing solution. Now the advocate threatening me that the case filed in Delhi court and i have to go there pay the bill amount so i decided to file complaint against MTS in Consumer court. please guide me