[Resolved] Mts — false data uses | |||
This is to inform you that I, Pramil Ranjan Sutar, a holder of MTS Data card holder numbered [protected], recharged my MTS number with Rs.999/- on 22/08/2014. But I have not got even 2G speed. After that I contacted to customer care where I was informed that I have already used my 20GB 3G Data with in 8 am to 11.59 p.m. as a result I am not getting 3G speed. But in this period I have not used any data as my Data Card was disconnected. Is this a joke? Am I being a victim of fraud? This is very unfortunate that a company like MTS fails to maintain transparency with their customers. Thanking you Pramil Ranjan Sutart Mobile No.[protected] MTS No.[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 12 4481 2500 [Corp. Office]
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MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
1. completly agreed with you because same happened with me. i did not used dat much data and my high speed balance reduced. and its not first time that MTS doing.
2. MTS is small company in india and trying to establish its image but problem is that MTS do not have quality professionals. Reason: policy deficiency. and i am sure this company can not win hearts of people because of its dishonesty and rules.
3. Japan is using 200 mbps speed in throught the country and this non-sense company MTS is giving 32kbps after FUP. even 32 kbps is also people are not getting after high speed data finished.
4. you higher authorities of MTS guys, i do not know you are Indians or rusians or IIM pass out...etc all of you should be shamed on you because think can you stand against your main competitor's like ie: airtel, reliance, tata tele., local broadband isp's etc...
do you have stamina like those giants...? ask yourself.
your level is limited with Internet dongles only and only in some metros. do not you want to grow...???
you people are such a dishonest who are calculating data with wrong and lie way...
5. Sistema Tele... listen carefully this... its not time for 32kbps... as per your level min to min 512kbps after FUP you should provide and if you are here in my india just for time pass then do... i do not care... maximum to maximum i will pay bill and again shift with other isp.
just think... i am taking 2gb extra high speed data and then downloading 866mb movies only and as per your record my high speed data reduced upto 349.5mb remains only... ha ha...
what will happen...? i have one more MTS Data Card which i bought in 2010 and closed due to your cheating. again i came and same thing happens...? what rubbish sir...
i am angry