Mts — For cancelation due to deficiency of services and no range

Address:

673005

This is regarding connection bearing MDN no. [protected].The connection was disconnected within 7-10 days from the date of taking connection as there was no range for your device and speed was shown less than .23 Kbps and .12 kbps etc and the same was checked at my residence by your executive jamsheer who gave the connection. he checked the same within 3 days and said he would booster the speed with the device and later after 10 days came and found there was no range and speed was .12 kbps where as the device speed while taking the connection was told as 2mpbs he told even if it is boosted it wont increase the speed and he told that it is better to cancel it and he would cancel as it is communicated within days same would be informed to the company and will be disconnected on the same day.since there is deficiency of services from their part and the range problem was conveyed to the company through the executive who gave connection there is no latches on our part and the same was also conveyed to welcome call service personnel and to call centre. Thereafter I got a call from the company I called the executive who gave connection he told that it would be cancelled and has conveyed to the company. I have proof of your devices speed with me.the executive and company has cheating me that the speed is 2 MPs minimum.Now their people and lawyers firm is harassing by calling my family.. I am not liable to pay any amount . They are saying I am to go their office pay till date amount and fill a form for cancelation and till this date mts people never turned up to check speed status thereafter and they disconnected my connection as no payment was made now asking to pay till date amount . They are giving in advertisement that device speed is 2 mbps and chest customers