Mts — Fraud and cheating case

Address:Bangalore, Karnataka

MTS is fraud company they don't deliver the services they promise. They gave me a device promising me the speed of 9 mbps but the speed which I got was only 0.4 mbps can you believe it. They are simply looting the consumers on fake promises. I also complained twice on speed but both the time request was closed without resolution and arguments they made was that I was not reachable or the device was not reachable. None of the technician guys came to my house even after multiple calls.. And when I asked for deactivation they asked me to pay the first month bill then only it will be disconnected. Although I paid bill which I shouldn't and deactivated the device as their resolution was not good enough for me. But they have sent me the bill even after disconnecting it.my MTS postpaid dongle number [protected]. This connection was disconnected 15 days back but I recieved acknowledgement today for cancellation with bill amount of 624. First of all thier service is really bad and then why should I pay the bill. Also they should refund the amount for the device as device is worth nothing.
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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Apr 22, 2015
Updated by Deven Pandey
I have few friends who experienced the same with MTS. They are cheat and company itself should be banned.
May 04, 2015
Updated by Deven Pandey
I did not get the resolution for it so far. I did not receive any calls from MTS and no refund is issued to me. Instead they are sending me offers for new recharge and sending messages for paying bill by 4th of this month
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Why dont you guys file the case against, such a cheaters, who habitually doing it shamelessly, where I have filed the case against them for cheating me for imposing an used, Post paid second hand Device / Modem on 17 th April 2015, where I had paid for the same on 13 April 2015, They delayed to deliver the same is because somebody had suppose to return, the same has to be imposed upon me, the same defective Modem which cause the frequent disconnection from 25th April 2015 own wards, subsequently dead within few months, Still I had been forced to pay for their unused data After making several communication, they dont show mercy to exchange to a new one, I was in bedridden stage from 31 May 2015 to the middle of August, my service had already terminated from August itself, Still the company shamelessly bothering me by calls, messages, emails in my both I D, ( Actually they hacked the second I d, why I am sure is, I had provided only one mail I D ) and threatening calls by the name of Calling from High Court, Supreme Court, why to say, these cheaters hadnt left the name of National Consumer Center, at Delhi etc, I had recorded all the calls for the proves, and several complaints I had downloaded from the internet which the Consumer Court is reluctant to consider till my last appearing, Ya I had forgotten to mention when I filed the case against them for the compensation as well as asking the party not to bother me by any manner, I had filed the case om 28 October 2015, after having 32 real proves the Forum is dragging the case by giving dates and making some or the other reasons till last hearing, It hasnt end there, The forum insisting to make me yet another second Additional Affidavit, by the insisting of the guilt's Advocate, The irony and the important point is, The same panel Members of the Consumer Forum had been convinced earlier, and had asked for the Witness Evidence, suddenly they drop the idea as according to the guilt's Advocate.. and postponed to 21 March 2017, with the changed Affidavit, but I will not going to make the same, and will approach with the earlier made Additional Affidavit on the next date on 21 March 2017, let see, what the panel do ! Anyway I have to finalize on 21 March 2017, Dont know what will be the outcome, whatever out come comes, I will make it big, So guys instead of putting / uploading these kind of your problems, you must knock the door of National Consumer Redressel Forum, Then see, how much Justice you should get from The Judiciary ?! ... One can knock the Concerned higher Authority If we denied the justice by the district consumer Forum for sure ...

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