Mts — Fraud and cheating is done by MTS

Address:Ahmedabad, Gujarat

Dear sir/ mam, my name is keval chandarana, my dongle no. is [protected]. i have mts mblaze dongle from last 2 monts, i am having problem regarding speed, As per my plan i am supposed to get upto 9 mbps speed, but i am getting only 100 kbps or below so i have complaind many times to coustmer care of mts. but they dont care about the coustmer and about the problem. they answer like "sir the high frequency is there at your location, so you will not get high speed there, if you want high speed, you will have to use it another place" i want to use this dongle at my home. when i bought this dongle noone told me about high frequency problem at my location. if they are having that problem so they would have tell us that we are having this kinda problem there, so buy at your own risk, but noone cares, customer care representative answeres like they are sitting there to insult you. the MTS company is frauding with the customer. they are charging higher money for good speed, but not giving good speed as per plan. 3 to 4 days ago i had talked mr dilip kumar, a mts coustmer care representative i told him that i am not getting proper speed as per my plan, so he was like " sir you will get that speed only, you will not get higher speed, use if you want to use otherwise i cant help" and he cut the phone..
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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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Same case with me too. MTS internet service is not having speed in my area which is quite a big city in Kochi called Kakkanad. Each time they say some lame excuse and fool.

My MTS number is [protected].

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