[Resolved]  Mts — Inconsistent service and needless harassment.

Address:Kolkata, West Bengal

I use an MTS internet dongle rated at 3.1 Mbps. Despite that I rarely get speeds of above 512 Kbps. I have sent emails regarding the issue with no response. Any calls made to their customer service go unanswered after the IVRS puts me on hold. And as if that was not enough, they constantly call me with some offer or another despite me specifically asking them not to disturb me with advertisements, especially if they cannot respond to my complaints. What's more, the STV I recharge with, 999, promises 12 GB of high speed data on the website but gives 10GB. Their 'high speed' is around 500-700 Kbps, their 'low speed' is abysmal, around 32Kbps (they promise 144). Do NOT use this company EVER, people. They're just completely incompetent and worthless.
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Aug 14, 2020
Complaint marked as Resolved 
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    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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