Mts India - Mblaze — Not refunding advance - Keep Billing after disconnection - Doesnt ever confirm that you are permanently disconnected

Address:

Dehradun, Uttarakhand

I got my connection disconnected on 7Feb because device got damaged and they didnt had replacement device(MTS MBlaze Power WiFi Rs.2, 899 ). They provided Mblaze but made a new contract. So for the previous damaged device they kept billing saying that it was temporary disconnected. If i have complained and they have provided new contract how can they keep billing. i even paid bill for feb, mar and april because they were calling my parents and harassing. There was an advance paid for the previous device which their dealer or someone cashed out but never returned to me. and they refuse to still confirm by email that it has been permanently disconnected... The other connection also i got disconnected because if