Mts — internet speed issue

Address:Kolkata, West Bengal

my mts mblaze data card no. [protected]. my name is sukanta roy. I am complaining several times for the speed issue that they are promissed to give but they are not giving the minimum speed most of the tine of a day. I am facing too much difficulties to work with very poor internet speed.I complained severral times to the customer care but they are not showing any responsiblity .my complain no. is jan/18579, jan/16861.
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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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I had register complain to MTS on 17th Jan 2015, but still they does not provide any solution and saying that they are working on the issue.

http://www.speedtest.net/my-result/[protected]

They were saying that they will provide speed up 9.8MBPS but I got only 0.64MBPS.

Please help

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