Mts — Irresponsible customer care

Address:Surat, Gujarat

Dongle became dead since beginning means from purchased date 04 aug 15. Returned to nearest dealer (Balaji telecom, suratgarh, Rajasthan). Till now no response from either dealer or customer care. Very irresponsible behavior of dealer pinched me and they have been shut their shop since one week. My imei is A1000039ABE6CB. Bill no the dealer gave 7968 dated 13 Aug 15. Now what should I do? By conversation to customer service came to know that my problem may not be solved...
Was this information helpful?
No (0)
Yes (0)
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information